Network Security Team Leader 100% on-site

Thales Cybersecurity Services – Spain/Portugal; Parets del Vallès; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Remuneration package

Annual Training Plan

Annual Bonus Policy

Descripción de la vacante

A cybersecurity company in Catalonia is seeking a Team Leader with at least 4 years of experience in services management and cybersecurity infrastructures. Responsibilities include managing operations, customer relationships, and team activities. Candidates should have a degree in Computer Science or Telecommunications and experience with tools such as PaloAlto and Fortinet. The role offers flexible remuneration and an annual training plan for continuous professional development.

Formación

• More than 6 years of experience in similar positions.
• Certifications in PaloAlto and/or Fortinet.
• Other certifications in Cybersecurity and IT service management (ISO20000, ITIL).

Responsabilidades

• Service management for operation and administration of equipment and environments.
• Customer management, including point of contacts and KPIs tracking.
• Team responsibilities management and shift planning.
• Team management and shift planning.
• Training plan development and documentation.

Conocimientos

Team management skills

Experience in services management

Cybersecurity infrastructure background

Educación

FPGS or University Degree in Computer Science or Telecommunications

Herramientas

PaloAlto

Fortinet

CheckPoint

Descripción del empleo

Thales Spain is looking for a person with Team leader with technical profile with at least 4 years of experience in services management with team management skills and background with cybersecurity infrastructures to participate in operation and support services of NGFW environments based on CheckPoint, PaloAlto and Fortinet

Job responsibilities:

• Service management for operation and administration of equipment and environments in scope (backups, log management, health monitoring, etc.)
• Customer management. Point of contacts, reporting, KPIs definition and tracking
• SLA, Deviations analysis, justification, improvement, etc.
• Internal processes improvement Team Management
• Shift planning and management
• Preventions and guards planning
• Team responsibilities management
• Training plan and activities identification and management Improvement and evolution - Internal documentation and communication -
• Service internal and external audits management

Job requirements:

• FPGS or University Degree in Computer Science or Telecommunications
• More than 6 years of experience in similar positions
• Certifications in PaloAlto and/or Fortinet.
• Other certifications in the field of Cybersecurity
• Other certifications in the field of IT service management (ISO20000, ITIL, etc.)
• Presence required at service offices for the provision of the service

At Thales Spain we consider ourselves disruptive when it comes to organizing the way we want to work. That's why we are constantly innovating our policies, to enable employees to enjoy a real work-life balance. Tell us what you want, and you will find it at Thales Spain.

- Do you want to maximize your net salary?

At Thales Spain you can decide which Flexible Remuneration package (Restaurant Card, Transport Card, Childcare Vouchers and Training Vouchers) best suits your needs.

- Do you want to continue your training and expand your certifications?

At Thales Spain you have an Annual Training Plan (based on technical certifications, languages, soft skills training...).

- Do you like to share what you learn?

At Thales Spain we count on the voluntary participation of the Speakers program.

- Do you want to work with clear and transparent objectives?

At Thales Spain we have an Annual Bonus Policy, based on KPIs.

- Do you want to choose how to develop professionally at Thales Spain?

Because we are not all the same, at Thales Spain you can decide whether to develop your career in Cyber security by focusing on team management or specialize in one of the technical areas with our experts.