Multilingual Travel Concierge Intern

VeryChic; Barcelona; On-site; EUR 8,900 - 13,000; Part time

Benefits offered by this job

Office in Barcelona

Discounts on travel packages

Dynamic multicultural team

Job summary

VeryChic is seeking a Customer Experience Agent intern in Barcelona to join a fast-growing, international hospitality team. You will support travelers from booking to stay, handling calls and emails with a proactive, customer-focused mindset.

This 6-month on-site internship (starting January 2027) offers hands-on training in travel product knowledge, sales orientation, and post-sales support, with opportunities to collaborate across teams.

Qualifications

• Native French speaker with fluent English and Spanish.
• Customer-oriented with strong communication skills.
• Positive attitude and eagerness to learn in a multicultural team.
• Excellent verbal and written communication; proficient in Microsoft Office.
• Knowledge of project management and data analysis is a plus.

Responsibilities

• Welcome and assist customers by phone and email.
• Support travelers with their online bookings.
• Provide personalized post-sales support and verify bookings with partners.
• Handle special requests and manage modifications/cancellations.
• Organize travel documents and coordinate transfers.
• Contribute to customer satisfaction goals.

Skills

French (native)

English fluency

Spanish fluency

Tools

Microsoft Office

Job description

VeryChic is seeking a Customer Experience Agent intern in Barcelona to join a fast-growing, international hospitality team. You will support travelers from booking to stay, handling calls and emails with a proactive, customer-focused mindset.

This 6-month on-site internship (starting January 2027) offers hands-on training in travel product knowledge, sales orientation, and post-sales support, with opportunities to collaborate across teams.