MULTILINGUAL RECEPTION SPAIN GRANADA 400 EUROS

ANFORA NAZARI SL; Cataluña; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits in a vibrant hotel environment in Granada, Spain, where you will thrive as a Multilingual Receptionist. This role offers a unique chance to engage with guests from around the world, utilizing your language skills to ensure a seamless experience. You will be responsible for managing reservations, greeting guests, and addressing their needs while multitasking in a dynamic setting. Join a passionate team dedicated to exceptional service and make a difference in guests' experiences. If you are enthusiastic about hospitality and enjoy working in a fast-paced environment, this position is perfect for you!

Formación

• Strong multilingual skills for effective communication with guests.
• Experience in customer service and hospitality environments.

Responsabilidades

• Manage reservations and greet guests at check-in and check-out.
• Handle complaints and provide customer assistance effectively.

Conocimientos

Multilingual Communication

Customer Service

Problem Solving

Multitasking

Educación

High School Diploma

Hospitality Management Degree

Herramientas

Social Media Management

Reservation Systems

Descripción del empleo

Multilingual Receptionist Position in Granada, Spain - 400 Euros

General Information:

Duration: 3 months

Commitment: Full-time/Part-time (specify if known)

Description:

Responsibilities include:

1. Making and managing reservations.
2. Greeting guests at check-in and check-out.
3. Allocating rooms efficiently.
4. Managing complaints and resolving problems.
5. Accounting and payments control.
6. Using several languages by phone, email, or in person.
7. Multitasking as a receptionist and assisting in other areas of the hotel.
8. Answering telephone calls.
9. Booking control and availability supervision.
10. Controlling prices and promotions.
11. Providing customer assistance.
12. Managing online reputation through social media platforms (Facebook, Instagram, WhatsApp, Twitter, TripAdvisor, Trivago, etc.).

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