Multilingual Medical Information Specialist

IQVIA; Madrid; On-site; EUR 27,000 - 40,000; Full time

Job summary

IQVIA is seeking a Medical Information Specialist to join a global team delivering high-quality information to healthcare professionals, patients, and consumers. You will provide accurate, balanced medical information across channels and contribute to safety reporting processes.

The role requires a Life Sciences degree and strong communication skills in Lithuanian and English, with additional languages considered a plus. Collaboration with Pharmacovigilance and Quality teams is essential.

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or another relevant scientific discipline.
• Excellent written and verbal communication in Lithuanian (C2) and English; additional language skills (C1+) are a plus.
• Strong scientific aptitude and ability to communicate medical information effectively.
• Understanding of adverse event reporting and pharmacovigilance principles.
• Excellent attention to detail and organizational skills.
• Strong interpersonal skills and ability to collaborate with colleagues, clients, and healthcare professionals.

Responsibilities

• Respond to medical and product-related inquiries via phone, email, and other approved channels.
• Provide accurate, evidence-based, and non-promotional information regarding products, therapies, and disease areas.
• Document customer interactions in compliance with procedures and quality standards.
• Utilize approved medical information resources and scientific literature to address inquiries.
• Identify and route adverse events, product quality complaints, and other reportable information.
• Support safety data intake activities and documentation in designated systems.
• Collaborate with Medical Information, Pharmacovigilance, Quality, and cross-functional teams.
• Participate in training, quality initiatives, and continuous improvement activities.

Skills

Lithuanian language (C2)

English language

Communication skills

Attention to detail

Interpersonal skills

Education

Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine or another relevant scientific discipline

Job description

IQVIA is seeking a Medical Information Specialist to join a global team delivering high-quality information to healthcare professionals, patients, and consumers. You will provide accurate, balanced medical information across channels and contribute to safety reporting processes.

The role requires a Life Sciences degree and strong communication skills in Lithuanian and English, with additional languages considered a plus. Collaboration with Pharmacovigilance and Quality teams is essential.