Multilingual Ad Ops & Client Success Lead

Barcelona

España

Hybrid

EUR 45,000 - 66,000

Full time

6 days ago

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Job summary

Global Marketing Services in Spain seeks a hybrid role focusing on Advertisement Success Representation, bridging clients and Ad Operations to drive performance. You will manage 3–4 client partners, run weekly check-ins, identify revenue opportunities, and coordinate campaigns across Direct IO, programmatic, and self-serve.

This role emphasizes analyzing campaign data, turning metrics into insights, and delivering narratives aligned with strategy.

Qualifications

3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing role.
Proficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk, Outreach.io).
Strong problem-solving and communication skills.
Ability to manage complex workflows and shifting priorities.
Experience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plus.
Analytical mindset with a drive to turn data into actionable insights.

Responsibilities

Engage clients and manage 3–4 partner relationships, including subsidiaries under holding companies.
Lead weekly check-ins, provide proactive recommendations, and strengthen client trust.
Identify revenue opportunities and upsell strategies to support retention and growth.