Mission-Critical Desktop Support Specialist (Secret Clearance)

Trinzic; Sevilla; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Competitive lifestyle benefits

Job summary

KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and other bases, delivering Tier I/II technical support in a DoD enterprise environment. You will ensure reliable operation of mission systems and end-user devices while adhering to cybersecurity and asset-management requirements.

This role involves on-site support across desktops and mobile devices, imaging with MECM/SCCM, and maintaining strict data sanitation and asset lifecycle processes for Air Force networks.

Qualifications

• Secret clearance or ability to obtain.
• CompTIA A+ CE or higher.
• Windows enterprise support experience.
• Knowledge of asset management processes.

Responsibilities

• Provide on-site for desktops, laptops, thin clients, printers, eTools and mobile devices across Air Force networks (NIPRNet).
• Troubleshoot and resolve hardware, software, and connectivity issues.
• Install, configure, and maintain Windows-based systems and approved applications.
• Image and deploy systems using MECM/SCCM.
• Maintain lifecycle accountability of IT assets in compliance with Air Force procedures.
• Track assets using systems such as AFEMS or ITAMS.
• Perform receipt, tagging, issuance, transfer, and disposal of equipment.
• Conduct inventory audits and ensure documentation accuracy.
• Coordinate repairs, warranties, and refresh cycles.
• Ensure proper data sanitization per NIST 800-88 standards.
• Use remedy to document and track maintenance actions.

Skills

Secret Clearance

CompTIA A+ CE or higher

Windows enterprise support

Asset management knowledge

Tools

MECM/SCCM

Job description

KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and other bases, delivering Tier I/II technical support in a DoD enterprise environment. You will ensure reliable operation of mission systems and end-user devices while adhering to cybersecurity and asset-management requirements.

This role involves on-site support across desktops and mobile devices, imaging with MECM/SCCM, and maintaining strict data sanitation and asset lifecycle processes for Air Force networks.