Mining Aftermarket Support Engineer (Spain & Portugal)

Sandvik AB; San Fernando de Henares; On-site; EUR 30,000 - 45,000; Full time

Job summary

Sandvik AB in Madrid is seeking a Technical Support Engineer to back the aftermarket business across Spain and Portugal. The role provides diagnosis, product expertise, and field support, reporting to the Aftermarket Sales Director, Spain & Portugal.

This entry-level-to-mid role focuses on developing broader technical responsibilities over time. You will collaborate with customers, distributors and the factory, participate in warranty processes, and contribute to technical documentation and

Qualifications

• Degree in Mining Engineering or similar.
• Additional training in mining equipment, hydraulics, electrical systems or maintenance is an advantage.
• 1 to 2 years of professional experience in a technical role, preferably in mining, quarrying or the support of heavy equipment, such as maintenance, service, warranty or operations.
• English: mandatory.
• Portuguese: desirable.

Responsibilities

• Provide technical support to the aftermarket team and customers under supervision.
• Analyze basic technical issues and perform initial diagnostics.
• Participate in customer site visits for learning purposes and field support.
• Support the collection of technical information required for warranty claims.
• Assist in providing feedback on recurring issues, machine performance and product improvement opportunities.
• Communicate with factory functions and distributors to coordinate technical activities.

Skills

Technical support

Diagnostics

Customer service

Education

Mining Engineering degree

Job description

Sandvik AB in Madrid is seeking a Technical Support Engineer to back the aftermarket business across Spain and Portugal. The role provides diagnosis, product expertise, and field support, reporting to the Aftermarket Sales Director, Spain & Portugal.

This entry-level-to-mid role focuses on developing broader technical responsibilities over time. You will collaborate with customers, distributors and the factory, participate in warranty processes, and contribute to technical documentation and