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Cigna Healthcare, a nurse-led Case Management role, offers an afternoon shift designed for Europe-based operations. You coordinate complex care, assess needs, and guide members through their healthcare journeys with a focus on safety, continuity, and outcomes.
Fluency in English is required; additional languages (French, Portuguese, German) are assets. This role supports a multicultural environment and provides hybrid working arrangements to balance patient care with collaborative teamwork.
Job Description
Case Manager (CM) Job Description
Looking for a New Challenge in an International Environment?
Your Mission
The Case Manager is a nurse-led professional who supports members with complex medical, psychosocial, or care-coordination needs. With the member at the centre of everything we do, the Case Manager helps individuals navigate their healthcare journey with confidence, ensuring they receive the right care, at the right time, and in the most appropriate setting.
Based in Europe, the Case Manager guides the member journey from assessment through follow-up, developing personalised care plans and coordinating providers and services. Through specialised clinical programmes, the role supports members with complex care needs, promotes continuity of care and strong clinical outcomes, and helps ensure healthcare is appropriate, sustainable, and delivers meaningful value.
Working within an international and multicultural environment, the Case Manager builds trusted relationships with members, providers, physicians, clients, and internal partners, serving as a key coordinator and advocate throughout the care journey.
Work shift: Monday to Friday: 12:00 p.m. to 8:00 p.m
A successful Case Manager combines strong clinical expertise with compassion, critical thinking, and exceptional coordination skills. They are proactive, member-focused, collaborative, and adaptable, ensuring that individuals with complex healthcare needs receive high-quality, personalised, and cost-effective support throughout their healthcare journey.
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.