Member Experience Specialist — Free Gym Membership

Baseline Fitness; Vega del Codorno; On-site; EUR 13,000 - 14,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Health, Dental and Vision Insurance

Short Term Disability Insurance

Voluntary Life Insurance

Job summary

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to welcome members, assist guests, and drive a positive experience at the front desk.

You will handle member sign-ups, tours, inquiries, and basic account updates while upholding the Judgement Free Zone® ethos and maintaining a clean, welcoming club environment.

Compensation is $10.50–$11.50 per hour, with opportunities for advancement and career growth within a large national franchise.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Answer phone calls politely and address questions or concerns.
• Handle front desk tasks including sign-ups, check-ins, and cancellations.
• Assist with member tours and information calls.
• Maintain club cleanliness and order.

Skills

Honesty

Customer service

Basic computer skills

Job description

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to welcome members, assist guests, and drive a positive experience at the front desk.

You will handle member sign-ups, tours, inquiries, and basic account updates while upholding the Judgement Free Zone® ethos and maintaining a clean, welcoming club environment.

Compensation is $10.50–$11.50 per hour, with opportunities for advancement and career growth within a large national franchise.