Meeting Air Coordinator

BCD Travel; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel management company in Madrid is seeking a Meeting Air Coordinator to handle airline reservations and support event management. Responsibilities include providing client guidance, using GDS tools, and ensuring service excellence. Suitable candidates should have travel agency experience and strong communication skills. Flexible working hours and career growth opportunities are offered.

Servicios

Flexible working hours

Opportunities for career growth

Generous vacation days

Travel industry perks and discounts

Inclusive work environment

Formación

• Must possess travel agency experience with proficiency in GDS Sabre.
• Experience in meeting air coordination is required.
• Strong customer service and problem resolution skills are essential.

Responsabilidades

• Book and ticket airline reservations for program participants.
• Provide guidance to clients and assist in meeting completions.
• Support online registration via CVENT and bookings via Concur.

Conocimientos

Travel agency experience with GDS Sabre knowledge

Meeting air coordination experience

Proficiency in Microsoft Office

Excellent customer service skills

Strong communication skills in English

Descripción del empleo

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Meeting Air Coordinator (Remote)

Full time, Spain, United Kingdom, France

In this role, you will be responsible for booking and/or ticketing airline reservations as requested by our program participants and for assigned group programs. You will provide guidance to clients on our services, qualify all meeting requests, support services to event managers and Meeting Planners, and assist as needed to ensure the successful completion of meetings and events.

As a Meeting Air Coordinator, you will:

• Serve as the main contact within the operations team for all participant services related to an event.
• Support online registration via CVENT with online bookings via Concur.
• Use the appropriate BCD tools, GDS, and systems to complete requests.
• Demonstrate knowledge of airline supplier rules, including airline contracts held by the client or BCD.
• Complete assigned work to meet SLAs on all accounts.
• Work within customer budgetary guidelines and advise the Attendee Services Coordinator of any concerns.
• Provide travel offers and general travel advice to travelers.
• Update Standard Operating Procedures (SOPs) as needed.

About You

• Travel agency experience with GDS Sabre knowledge.
• Meeting air coordination experience.
• Experience working in a team environment preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent professional customer service and problem resolution skills.
• Strong verbal and written communication skills in English; French or German is a plus.
• Working knowledge of database systems is a plus.

About Us

We’re a market leader in travel management. We help people and companies travel smart and achieve more. Our clients include some of the world’s most innovative brands. Operating in over 100 countries, most of our 10,000+ employees work virtually. We are committed to sustainability and driving success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible environment that fosters a good work-life balance. Hear why people join BCD and learn about the perks of Life at BCD.

You’ll be offered:

• Flexible working hours and remote opportunities.
• Opportunities for skill and career growth.
• Generous vacation days.
• A fair compensation package including wellbeing tools.
• Travel industry perks and discounts.
• An inclusive, diverse work environment.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse and inclusive workplace. If you’re interested but your experience isn’t a perfect match, we still encourage you to apply. We provide accommodations for employees who need them. For requests or more info, contact our Talent Acquisition department.

Position details:

• Seniority level: Entry level
• Employment type: Contract
• Job function: Management and Manufacturing, Travel Arrangements

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Location: Madrid, Community of Madrid, Spain