Medical Information Specialist - English / French / Spanish ( Remote Spain)

Alcon; Sevilla; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global leader in eye care is seeking a Medical Information Specialist to manage medical inquiries and provide support for product development. This remote position based in Spain requires medical/clinical experience and excellent communication skills. The ideal candidate is multilingual, with a strong background in the medical device or pharmaceutical industry, prepared to work collaboratively in an international team.

Servicios

Competitive salary and benefits package

Training and continuous development opportunities

International exposure and collaborative culture

Formación

• 2-4 years’ experience in the medical device or pharmaceutical industry.
• Prior medical information experience is a plus.
• Fluent in English and French; Spanish is a plus.

Responsabilidades

• Managing unsolicited medical inquiries from healthcare professionals.
• Providing accurate and timely responses to inquiries from patients and stakeholders.
• Collaborating with cross-functional teams to support product development.

Conocimientos

Medical/clinical experience

Excellent communication skills

Proficiency in PC skills and MS Office

Multilingual: fluent in English and French

Educación

Bachelor’s degree in science or pharmaceutical sciences

Descripción del empleo

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Position: Medical Information Specialist

Location: Based in Spain (remote), supporting North America.

Responsibilities include:

1. Managing unsolicited medical inquiries from eye care professionals and consumers, including intake, follow-up, documentation, and response development regarding Alcon device products.
2. Providing accurate and timely responses to medical and scientific inquiries from healthcare professionals, patients, and internal stakeholders.
3. Utilizing approved resources and databases to ensure current and compliant information.
4. Creating and updating reference documents, FAQs, and medical information materials, ensuring review and approval per company policies.
5. Collaborating with cross-functional teams such as R&D, regulatory affairs, and marketing to provide medical insights and support product development.
6. Supporting medical information at professional congresses as needed.
7. Reporting adverse events and product complaints according to regulatory requirements and company policies.
8. Staying updated on industry trends, regulatory changes, and best practices in medical information.
9. Maintaining knowledge of Alcon products, ocular anatomy, and related documentation.

Qualifications:

• Medical/clinical experience (MD, OD, PharmD, RN, ophthalmic surgical nurse, licensed optician, pharmaceutical experience preferred; prior medical information experience is a plus).
• Bachelor’s degree in science, pharmaceutical sciences, or equivalent education/experience.
• Multilingual: fluent in English and French; Spanish is a plus.
• 2-4 years’ experience in the medical device or pharmaceutical industry with customer interaction.
• Excellent communication skills, including technical writing and response formulation.
• Proficiency in PC skills and MS Office programs.

Work Hours: 3 PM to Midnight.

Benefits and Opportunities:

• Competitive salary and comprehensive benefits package.
• Training and continuous development opportunities.
• International exposure and a collaborative culture.
• Remote position based in Spain.

For current Alcon employees or contingent workers, please apply via the internal career site.