Medical Information Specialist - English / French / Spanish ( Remote Spain)

Alcon MX; Barcelona; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading medical device company is seeking a Medical Information Specialist to manage medical inquiries from healthcare professionals and consumers. This remote position based in Spain requires fluency in English and French, with Spanish as a bonus. Candidates should have a Bachelor's degree in science and 2-4 years of experience in Medical Devices or Pharmaceuticals. The role involves collaboration with cross-functional teams and ensuring regulatory compliance.

Servicios

Training and continuous development

International exposure

Open and friendly culture

Formación

• Medical/clinical experience preferred (MD, OD, PharmD, RN, etc.).
• Minimum 2-4 years’ experience in Medical Device & Pharmaceutical industry.
• Experience in medical information.

Responsabilidades

• Manage unsolicited medical inquiries from eye care professionals and consumers.
• Ensure compliance with regulatory standards for responses.
• Collaborate with R&D and marketing teams for product initiatives.

Conocimientos

Fluent in English

Fluent in French

Spanish (bonus)

Excellent verbal and written communication skills

Technical writing

Educación

Bachelor's degree in science

Herramientas

MS Windows / Office programs

Descripción del empleo

Medical Information Specialist - English / French / Spanish ( Remote Spain)) page is loaded

Medical Information Specialist - English / French / Spanish ( Remote Spain))

Apply locations Barcelona, Spain time type Full time posted on Posted Yesterday time left to apply End Date : August 23, 2025 (29 days left to apply) job requisition id R-2025-39412

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Medical Information Specialist , you will be responsible for day-to-day case management of unsolicited medical inquiries from eye care professionals and consumers, including intake, follow-up, documentation, development and provision of responses involving Alcon device products. You will support North America , while based in Spain (remote). In this role, a typical day will include :

Provide accurate and timely responses to medical and scientific inquiries from healthcare

professionals, patients, and internal stakeholders.

Utilize approved resources and databases to ensure information is current and compliant with

regulatory standards.

Ensures customer satisfaction while maintaining an understanding of information / data required to be

collected for technical and medical inquiries to confirm compliance.

Create and update reference documents, FAQs, and other medical information materials.

Ensures all materials are reviewed and approved according to company policies and regulatory

requirements.

Collaborate with cross-functional teams, including R&D, regulatory affairs, and marketing, to provide

medical insights and support product development initiatives.

Deliver Medical Information support at professional congresses, as necessary

Identify and report adverse events and product complaints in accordance with regulatory requirements

and company policies.

Collaborate with pharmacovigilance and quality assurance teams to ensure proper documentation and

follow-up

Stay updated on industry trends, regulatory changes, and best practices in medical information.

Holds a working knowledge of Alcon products for assigned franchise / therapeutic area(s) and

WHAT YOU’LL BRING TO ALCON :

Medical / clinical experience (MD, OD, PharmD, RN, Ophthalmic surgical nurse, licensed optician, pharmaceutical experience preferred. Prior experience in pharmaceutical or medical device Medical Information preferred.

Bachelor’s degree in science, Pharmaceutical or equivalent years of education / experience required.

Multilingual person : fluent English and French ( Spanish is a plus)

Minimum : 2-4 years’ experience in Medical Device & Pharmaceutical industry with customer interaction.

Excellent verbal and written communication skills, including technical and / or response writing. Experience in medical information, PC skills and associated MS Windows / Office programs.

Working hours : from 3 PM to Midnight

HOW YOU CAN THRIVE AT ALCON :

Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.

International exposure

Open, friendly and collaborative culture

Remote position based from Spain

See your impact at alcon.com / careers

ATTENTION : Current Alcon Employee / Contingent Worker

If you are currently an active employee / contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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