Medical Assistant

Abi Global Health; Barcelona; Presencial; EUR 19.000 - 22.000; A tiempo parcial

Descripción de la vacante

A leading global virtual care platform seeks a part-time clinical support professional in Barcelona. This role involves providing clinical expertise, managing relationships with healthcare professionals, and enhancing telemedicine services. Ideal candidates are recent medical graduates or students with a passion for healthcare technology. Enjoy benefits like a fitness membership and a streaming service of your choice while working in a dynamic, international environment.

Servicios

€19,000 salary

Work equipment provided

Classpass fitness membership

Learning and development resources

Streaming service of choice

Free access to medical micro-consultation

Formación

• Newly graduated or senior year medical student exploring Digital Health careers.
• Strong organizational skills and attention to detail.

Responsabilidades

• Provide clinical expertise and guidance for telemedicine services.
• Create and maintain accurate medical documentation.
• Monitor service quality and propose improvements.

Conocimientos

Healthcare

Project Management

Communication

Relationship Management

Technology Proficiency

Educación

Medical School Graduate

Herramientas

Spreadsheet Software

Presentation Software

Word Processing Software

Descripción del empleo

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 44 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.

By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 "to ensure healthy lives and promote well-being for all."

The role

In this role, you will provide valuable clinical support to our team, assisting with various tasks that require your medical expertise. You will help ensure the quality of the healthcare service provided to our patients.

You will:

• Deeply understand our healthcare professionals, who are located in more than 40 countries
• Understand how our services work and familiarize yourself with our user interfaces
• Manage relationships with healthcare professionals to positively impact user experience
• Monitor the company's performance against SLAs

Objectives

Your primary objectives include:

• Providing clinical expertise and guidance on tasks requiring medical knowledge
• Collaborating to enhance the quality and efficiency of our telemedicine services
• Proposing process improvements, technological advancements, or workflow streamlining to optimize satisfaction for patients and professionals

Tasks

• Ensure smooth operation of telemedicine services leveraging your clinical expertise
• Create and maintain accurate medical documentation
• Collaborate with healthcare professionals to ensure optimal patient outcomes
• Assist in developing and implementing telemedicine protocols and workflows
• Support administrative tasks requiring medical knowledge
• Assess service quality by analyzing data and metrics
• Identify trends and areas for improvement based on quality assessments
• Build, analyze, and present reports
• Participate in launching services in new markets
• Propose improvements to internal processes at any stage

Requirements

You are available for a part-time hybrid role based in Barcelona (20 hours/week).

Attributes:

• Interest in Healthcare and technology
• Newly graduated from Medical School or a Senior year Medical School student exploring Digital Health careers
• Strong organizational and project management skills, attention to detail, and multitasking ability
• Proficiency with technology tools and software for networking, communication, and collaboration
• Ability to manage your own time independently
• Curiosity and a proactive professional attitude
• Integrity and trustworthiness
• Understanding of the dynamics of the tech startup environment and willingness to learn
• Enjoy working in an international environment

Skills & Experience

• Previous experience in a healthcare-focused role (e.g., practice medicine, telemedicine, medical recruitment, network management, sales, medical affairs, healthcare communications, startups, clinical trials, pharmaceutical companies)
• Excellent written and verbal communication skills, with the ability to engage healthcare professionals effectively
• Proven relationship management skills with diverse healthcare professionals
• Fluent in English (additional languages like German or Mandarin are advantageous)
• Competent in using spreadsheet, presentation, and word processing software

Benefits

• €19,000 plus work equipment (laptop, screen, peripherals)
• Classpass fitness membership (availability permitting)
• Learning and development resources
• A streaming service of your choice (Netflix, HBO, Disney+)

What else?

• Work in a dynamic, international environment with colleagues worldwide
• Opportunities for skill and career development in a fast-growing company
• Free access to Abi’s medical micro-consultation service for you and your family
• Applications encouraged from individuals of marginalized gender, racial, caste, linguistic, ethnic, religious, sexual identities

We look forward to learning more about you!