Medical Administration Manager - Travel Care

Viking; Mijas; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated leader to manage its medical resources in a new business area focused on travel care. This role offers a unique opportunity to be part of a fast-growing team that provides essential medical assistance worldwide. You will oversee recruitment, contract management, and daily operations while collaborating with medical professionals to ensure high-quality service. Join a dynamic and supportive work environment that values proactive leadership and excellent communication. If you are ready to make a significant impact in the healthcare sector, this role is perfect for you.

Servicios

Competitive salary

Relocation package

Modern office

International atmosphere

Formación

• 5+ years in leadership roles managing staff and budgets.
• Fluency in English and experience with digital tools required.

Responsabilidades

• Manage the medical team, including recruitment and contract management.
• Support medical team and follow up on KPIs and SLAs.

Conocimientos

Leadership

Budget Management

Communication Skills

Digital Tools Proficiency

Collaboration

Proactivity

Educación

Bachelor’s degree in healthcare administration

Bachelor’s degree in business administration

Herramientas

IT Systems

Descripción del empleo

Viking Assistance Group is a leading roadside and travel assistance company in the Nordics. Our new business area, Viking Travel Care provides travel- and medical assistance 24/7 365 days a year for travellers and employees stationed abroad, anywhere in the world.

We are now expanding and will establish our own medical team for medical assistance services. We are looking for a person to take responsibility for the management of our medical resources.

• Be a part of Viking, a company who have proudly assisted people for more than 75 years, and that is owned by the largest insurance company in the Nordics
• Get a central role in our fast-growing, new business area Travel Care
• Join our Nordic working culture with international atmosphere, in a modern office under the Spanish sun
• Competitive salary and benefits, and a relocation package - if you are moving to Spain

Responsibilities

• Administrative responsibility of the medical team in Viking Travel Care, including recruitment, contract management, shift planning, and day-to-day contact point for contact doctors and other medical personnel
• Support and give feedback to the medical team, in collaboration with our Senior Medical Advisor
• Follow up on KPIs and SLA’s for the medical team and medical processes, and suggest changes and improvements
• Other tasks requested by Director of Travel Care or Viking Group Management

Qualifications

• More than 5 years’ experience in leadership, managing staff and managing budgets
• Bachelor’s degree in healthcare administration, business administration, or a related field
• Fluent in English
• Experienced user of digital tools and IT systems
• Excellent communication skills, collaborative, empathic and service minded
• Proactive, independent, and structured, with high quality focus

Desired skills

• Experience from medical assistance, healthcare administration or a related field
• Familiarity with healthcare services and relevant regulation is an advantage, but not a must
• Additional languages, particularly a Nordic language or Spanish, are a plus.

Workplace
Torrevieja or Fuengirola in Spain.
Alternatively, employment in one of the Nordic countries; Norway, Sweden, Denmark or Finland can be discussed.

Employment type

Fulltime position. The position reports to Director of Travel Care.

Start date

To be agreed.

If you have any questions, you are welcome to contact Director of Travel Care, Gry Monica Hellevik, telephone number: [phone] or email: [e-mail]

Deadline

Please apply as soon as possible, and no later than 27 April 2025.