Media & Digital Manager | O353

VIVO MOBILE COMMUNICATION IBERIA; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A dynamic technology company in Spain is looking for a Community & User Engagement Manager to enhance user and fan communities across Europe. This role involves managing local campaigns, evaluating community performance, and collaborating with regional teams. Ideal candidates have over 5 years of experience in community management and possess strong communication skills in multiple languages.

Servicios

Company sports membership

Trust-based flexible working model

Daily food voucher

Fresh fruit basket

Formación

• Minimum of 5 years of experience in community management, user operations, or marketing.
• Track record of building and managing online/offline communities.
• Capable of working cross-functionally across teams and geographies.

Responsabilidades

• Support website management across European markets.
• Collaborate with local teams for fan growth and community activation.
• Plan and execute local user campaigns and events.

Conocimientos

Excellent written and verbal communication skills in Chinese and English

Spanish, German, or other European language skills

Strong analytical skills

Interpersonal skills

Descripción del empleo

About Us:

We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80 percent of employees working in R&D;, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.

One dream. One team

Holding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. We celebrate each nationalities' special day. At vivo,



we make sure your voice is heard, and your culture is respected.

At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.

In a few words

As a Community & User Engagement Manager, you will play a key role in growing and engaging our user and fan communities across Europe. You will collaborate closely with local teams to drive engagement, strengthen loyalty, and ensure a consistent and exciting brand presence—both online and offline.

Your Challenge:

- Support website management across European markets to ensure all product and campaign content is timely, accurate, and localized.
- Collaborate with local user operation teams to design and implement strategies for fan growth and community activation.
- Plan and execute local user campaigns and events to deepen engagement, build brand affinity, and grow vivo user loyalty.




- Work with regional teams to foster and grow online/offline user communities that drive organic interaction and feedback.
- Monitor and evaluate campaign and community performance using key data insights, and adapt strategies to maximize impact.

Your profile includes:

- Excellent written and verbal communication skills in Chinese and English; Spanish, German, or other European language skills are a strong plus.
- Minimum of 5 years of experience in community management, user operations, or marketing, with a track record of building and managing online/offline communities.
- Strong analytical skills with the ability to track metrics, evaluate campaign effectiveness, and implement data-driven improvements.
- A proactive team player with excellent interpersonal skills; capable of working cross-functionally across teams and geographies.

What We Offer:





We work hard to ensure that every employee feels supported and encouraged to have a healthy balance between health, work and home commitments. We believe a balanced and healthy life outside of the office makes for a happier, healthier future together.

That is why, apart from the opportunity to work in a real international, dynamic and ambitious team, we offer company sports membership, trust-based flexible working model, we offer daily food voucher to fresh fruit basket. We work hard to ensure that every employee feels supported and encouraged to have a healthy balance between health, work and home commitments. We believe a balanced and healthy life outside of the office makes for a happier, healthier future together.

At vivo, we are committed to providing equal opportunities. We value diversity and inclusion and do not discriminate against people on any basis, such as,



but not limited to, religion, color, nationality, gender, sexual orientation or disability. We focus on doing the right thing and do things right! We look forward to hearing back from you!

If this sounds like your next challenge, send us your application.

Connect with us!

If this sounds like your next challenge, send us your application.