Mechanical Internal Sales Support Specialist

Flender Iberica S.L. Spain; Madrid; On-site; EUR 36,000 - 54,000; Full time

Job summary

Flender Iberica S.L. Spain is seeking an Internal Sales Support Professional in Madrid (Tres Cantos) to autonomously support the sales team. You will analyze customer needs, prepare and tailor solutions, and coordinate quotations and orders with stakeholders.

Fluency in Spanish is essential, with English preferred and German a plus. Ideal candidates combine mechanical engineering background with SAP and (preferably) Salesforce experience, and the ability to manage workload and priorities while

Qualifications

• 2+ years experience in a similar sales support role.
• Mechanical engineering background essential.
• SAP experience would be an advantage.
• Salesforce experience would be an advantage.
• Fluent Spanish; English preferred.
• German would be a plus.

Responsibilities

• Analyze customer needs for mechanical power transmission solutions.
• Prepare solutions with standard Flender products.
• Define custom tailored solutions with Flender products and complement them with external products such as electrical motors, geared motors, or peripheral mechanical elements.
• Analyze end customers' needs and support their decision-making process.
• Prepare, review and book customer quotations.
• Review customer orders and check consistency and completeness in cooperation with all involved stakeholders on both customer side and Flender teams; Process orders.
• Proactively perform project management tasks in relevant orders.
• Interface with product / marketing groups to resolve configurations and technical changes.
• Provide information to customers and/or general sales, such as technical and quality documentation.
• Take care of aftersales and service enquiries.
• Act as back-office support for general duties.

Skills

Mechanical engineering

Customer-focused

Autonomy

Spanish (native)

English (preferred)

German (plus)

Experience in similar roles

Education

Mechanical engineering degree

Tools

SAP

Salesforce

Job description

Flender Iberica S.L. Spain is seeking an Internal Sales Support Professional in Madrid (Tres Cantos) to autonomously support the sales team. You will analyze customer needs, prepare and tailor solutions, and coordinate quotations and orders with stakeholders.

Fluency in Spanish is essential, with English preferred and German a plus. Ideal candidates combine mechanical engineering background with SAP and (preferably) Salesforce experience, and the ability to manage workload and priorities while