Internal Sales Support

Flender Iberica S.L. Spain; Madrid; On-site; EUR 36,000 - 54,000; Full time

Job summary

Flender Iberica S.L. Spain is seeking an Internal Sales Support Professional in Madrid (Tres Cantos) to autonomously support the sales team. You will analyze customer needs, prepare and tailor solutions, and coordinate quotations and orders with stakeholders.

Fluency in Spanish is essential, with English preferred and German a plus. Ideal candidates combine mechanical engineering background with SAP and (preferably) Salesforce experience, and the ability to manage workload and priorities while

Qualifications

• 2+ years experience in a similar sales support role.
• Mechanical engineering background essential.
• SAP experience would be an advantage.
• Salesforce experience would be an advantage.
• Fluent Spanish; English preferred.
• German would be a plus.

Responsibilities

• Analyze customer needs for mechanical power transmission solutions.
• Prepare solutions with standard Flender products.
• Define custom tailored solutions with Flender products and complement them with external products such as electrical motors, geared motors, or peripheral mechanical elements.
• Analyze end customers' needs and support their decision-making process.
• Prepare, review and book customer quotations.
• Review customer orders and check consistency and completeness in cooperation with all involved stakeholders on both customer side and Flender teams; Process orders.
• Proactively perform project management tasks in relevant orders.
• Interface with product / marketing groups to resolve configurations and technical changes.
• Provide information to customers and/or general sales, such as technical and quality documentation.
• Take care of aftersales and service enquiries.
• Act as back-office support for general duties.

Skills

Mechanical engineering

Customer-focused

Autonomy

Spanish (native)

English (preferred)

German (plus)

Experience in similar roles

Education

Mechanical engineering degree

Tools

SAP

Salesforce

Job description

We are looking for an Internal Sales Support Professional who will work in our office in Madrid - Tres Cantos. As part of the sales team, you should be able to work autonomously, contribute to a team, and respond effectively to management direction. You will be responsible for ensuring that sales support activities are undertaken to the highest standard and processes set out by Flender. Ideal Candidate: You are highly adaptable, determined, and excel in customer-focused situations. You enjoy working collaboratively with others to develop solutions. You take pride in contributing to the team’s success. Mechanical engineering background or similar.

What are your responsibilities?

• Analyze customer needs for mechanical power transmission solutions
• Prepare solutions with standard Flender products
• Define custom tailored solutions with Flender products and complement them with external products such as electrical motors, geared motors, or peripheral mechanical elements
• Analyze end customers' needs and support their decision-making process
• Prepare, review and book customer quotations
• Review customer orders and check consistency and completeness in cooperation with all involved stakeholders on both customer side and Flender teams; Process orders
• Proactively perform project management tasks in relevant orders
• Interface with product / marketing groups to resolve configurations and technical changes
• Provide information to customers and/or general sales, such as technical and quality documentation
• Take care of aftersales and service enquiries
• Act as back-office support for general duties

Skills:

• Previous experience in similar roles: 2 years or more
• Mechanical engineering experience is essential.
• SAP experience would be an advantage
• Salesforce experience would be an advantage
• Ability to manage own workload and priorities when appropriate
• Spanish: fluent, high level such as native
• English language skills would be preferred; German would be a plus

Pay attention to +381 phone code – Our recruiters come from Flender Serbia. Your contact person(s) for this job posting is/are: Nina Kosanović [C]

Flender is an Equal Opportunity and Affirmitve Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Flender is a leading international manufacturer of mechanical and electrical drive systems, supplying the highest quality, performance, and innovation for 125 years.

The two product brands "Flender" and "Winergy" offer a wide range of gear units, couplings, generators, and associated services, focusing on key industries such as wind energy, cement, raw material processing, gas, power generation, water and wastewater, marine, cranes, and conveyor technology.

With efficient drive solutions and a strong CSR focus, Flender is the partner of choice for a sustainable future.

The renowned sustainability rating by EcoVadis ranks Flender among the top 1 percent of the most sustainable companies worldwide.

Flender employs approximately 9,000 people globally. The company is headquartered in Bocholt, Germany.

For more information, visit www.flender.com.