Market Manager

HBX Group; Salamanca; A distancia; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a motivated professional to manage commercial accounts in the travel industry. This role offers the chance to work in a dynamic, multicultural environment, focusing on building strong relationships and optimizing supplier partnerships. You'll have the opportunity to drive significant change while working remotely from Spain or Turkey. Join a forward-thinking team that values initiative and customer focus, and be part of a journey towards becoming a leading travel services provider. Embrace the challenge and make a difference in the world of travel!

Servicios

Attractive benefits package

Innovative work environment

Career development opportunities

Multicultural team experience

Formación

• Minimum 3 years in the travel industry with commercial account management experience.
• Fluent in English and Turkish, with strong negotiation skills.

Responsabilidades

• Manage and optimize commercial relations with long-tail hotels.
• Implement digital supplier models and improve marketing campaign conversions.

Conocimientos

Interpersonal Skills

Communication Skills

Negotiation Skills

Results-oriented

Customer-focused

Educación

Diploma or Professional Degree

Herramientas

Salesforce

Descripción del empleo

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide, 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. We have an amazing team! Our people, Team HBX Group, are the heart of the company, encouraged to ‘move fast, dream big and make the difference’ every day. We believe that tech + data + people truly set us apart, alongside our ‘global approach, local touch’ mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people worldwide.

Location : Full Remote in Spain OR in Turkey

Job Description : Responsibilities

MMs directly contribute to revenue generation in their designated area, impacting overall regional performance. They are responsible for building and optimizing commercial relations with existing long-tail hotels.

MM is responsible for :

• Implementing the digital supplier model with hotels from their portfolios.
• Maintaining and growing the share of long-tail suppliers in their portfolios.
• Converting long-tail suppliers to Core Suppliers.
• Improving competitiveness through digital approaches.
• Digital acquisition of new suppliers and recovery of existing long-tail suppliers.
• Reducing ‘cost to serve’ while improving service levels.
• Understanding contracting tools and optimizing their use.
• Improving marketing campaign conversions, including making 50 calls per week to optimize campaigns and increase TTV & bookings.
• Participating in team follow-ups on revenue and campaign performance to identify improvements.
• Participating in the digitalization process, providing feedback for improvements.
• Updating interactions using Salesforce CRM (calls, tasks, opportunities).
• Managing a portfolio of 500-1500 accounts.
• Assisting hotels with platform interaction and operational topics for self-service.

Skills

• High interpersonal, communication, and negotiation skills.
• Strong willingness to learn and try new things.
• Results-oriented with the ability to prioritize and perform independently.
• Initiative, resilience, and self-motivation for continuous improvement.
• Customer-focused with active phone communication skills.

Experience

• At least 3 years managing commercial accounts.
• At least 1 year in sourcing, operations, or marketing.

Qualifications

• Diploma or professional degree preferred but not mandatory.
• Fluent in English and Turkish.
• Minimum 3 years in the travel industry.
• Medium proficiency in Salesforce.

You will have the opportunity to work for a company undergoing significant change to become the world’s leading travel services provider. We seek proactive individuals ready to embrace this exciting journey.

In addition to an attractive benefits package, you will be able to :

• Work within an innovative, engaging, multicultural environment.
• Build strong, lasting relationships and friendships worldwide.
• Develop your career locally or across our global locations.