Manager Service Training

Getnet; Madrid; Híbrido; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Wellhub

Life insurance

Annual healthcare

Transportation allowance

Meal vouchers

Profit sharing

Self-development programs

Hybrid onsite 60%

Descripción de la vacante

Getnet busca un/a Presales Manager para liderar la prospección y diseño de soluciones de pago en Madrid, España. El/la candidato/a ideal cuenta con más de 10 años en pre-ventas o consultoría de soluciones dentro de pagos/fintech, capacidad para trabajar con equipos comerciales y técnicos y experiencia en ecommerce en el mercado europeo.

Se valorará enfoque estratégico y habilidades de colaboración transversal.

Formación

• Más de 10 años de experiencia en pre-ventas, consultoría de soluciones o gestión técnica de cuentas en pagos/fintech.

Responsabilidades

• Soporte a ventas y diseño de soluciones para clientes en el ciclo completo de ventas.
• Liderar demostraciones de producto y presentaciones de soluciones de pago para clientes ejecutivos.
• Gestión de implementación y activación de soluciones para clientes, asegurando alcance y satisfacción.

Conocimientos

Pre-sales

Solution design

Payments domain

Client engagement

Educación

Bachelor's degree in Business/Engineering/CS/Finance

Herramientas

APIs

Payment gateways

Descripción del empleo

Descripción del trabajo

Your talent drives our future

Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and operating across Latin America and the Iberian Peninsula, we support over 1.3 million merchants with end-to-end services — from POS terminals to e-commerce platforms.

Our mission is clear: to simplify payments with innovation, security, and scale, helping businesses of all sizes grow with agility.

We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services — all in a single ecosystem, so our clients can focus on growing their business.

Being part of Getnet means joining a company that combines the innovation of a fintech with the solidity of a global bank.

Imagine your future. Care for your career. Simplify your journey.

This means you'll have the chance to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity.

We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and help shape the future.

Here, you'll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes.

If you want to be part of the next generation of financial solutions, this is the place.

At Getnet, we are looking for a Presales Manager to join our team in Madrid, Spain.

What you'll do

• Support strategic prospecting, client targeting, and value proposition design: Analyze sales pipelines to refine market targeting and value propositions, identify product and operational gaps for growth opportunities, drive go-to-market offerings, and support the definition of product requirements for new verticals and customer segments.
• Sales support and client solution design: Partner with sales and relationship teams throughout the full sales cycle, leading client discovery, designing tailored payment solutions, managing RFI/RFP responses, and enabling sales teams with tools and insights to improve customer engagement and conversion.
• Sales delivery & client product activation: Oversee solution implementation and client activation by managing deployment milestones, resolving issues, ensuring alignment on scope and delivery expectations, driving early commercial performance, and maintaining client satisfaction throughout the onboarding process.
• Demonstrations & client engagement: Deliver executive-level product demonstrations and solution presentations, clearly communicate complex payment capabilities, and collaborate with technical teams to ensure solution feasibility before contract execution.
• Cross-Functional & Global Collaboration: Collaborate cross-functionally with Product, Technology, Risk, Compliance, Legal, and regional teams to ensure compliant and scalable payment solutions, while providing market-driven insights and performance feedback to shape product strategy and roadmap development.

What we’re looking for

• Bachelor’s degree in Business, Engineering, Computer Science, or Finance; postgraduate studies or MBA is a plus
• More than of 10 years of experience in pre-sales, solution consulting, or technical account management within the payments or fintech industry
• Strong knowledge of eCommerce, along with the technical expertise necessary to support and drive sales of our solutions in the European market

What can earn you extra points

• Acquiring and card processing (Visa, Mastercard, Amex) /Payment gateways and APIs
• Alternative and digital payment methods (wallets, instant payments, open banking)
• Security and compliance frameworks (PCI DSS, SCA, 3DS, PSD2)
• Fluency in English; Portuguese is highly desirable. German, French and/or Chinese are a plus

What we offer

• Medical insurance
• Dental insurance
• Wellhub
• Life insurance
• Annual healthcare
• Transportation allowance
• Meal voucher/food voucher
• Profit sharing program
• Access to self-development programmes
• Hybrid Collaborative environment: Successful candidate must be prepared to work 60% on site