MAKO Field Product Support Specialist – Iberia

Placements24; España; On-site; EUR 33,000 - 55,000; Full time

Benefits offered by this job

Company Car

MAKO Product Training

Flat hierarchies

We grow talent

Team spirit & engagement

Competitive salary

Recognition of performance

Job summary

Stryker is seeking a Product Support Specialist for Joint Replacement to support MAKO robotic and manual procedures in Iberia. Based in Valladolid, you will work with the regional sales team to train theatre staff and ensure best-in-class service across Spain and Portugal.

The role involves auditing theatre stock, conducting product trials, delivering trainings, and communicating product benefits. It requires 40% travel and 70% OR presence, with MAKO product training provided in English.

Qualifications

• Bachelor's degree in biomedical engineering, medical technology, health sciences or Medical Certification.
• From 1-2 years of experience.
• Fluency in Spanish and English (C1 level).
• Valid driver's license.

Responsibilities

• Servicing existing and new customer base within theatre and clinical environment.
• Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
• Providing theatre and wider HCP staff with training on Stryker products.
• Working closely with Regional Sales Manager to ensure customer service levels are best in class.
• Auditing theatre Stryker stock and managing consignment inventory.
• Understanding the clinical application of broader Stryker business to offer customers best solution.
• Conducting trials and evaluations of products in theatre and clinical environment.
• Organizing and conducting training workshops and events for a broad customer group.
• Communicating essential features and benefits of products and their clinical application.
• Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
• Developing an understanding of the local healthcare environment and regional strategy.

Skills

Fluency in Spanish

Fluency in English

Driver's license

Education

Bachelor's degree in biomedical engineering, medical technology, health sciences or Medical Certification

Job description

Stryker is seeking a Product Support Specialist for Joint Replacement to support MAKO robotic and manual procedures in Iberia. Based in Valladolid, you will work with the regional sales team to train theatre staff and ensure best-in-class service across Spain and Portugal.

The role involves auditing theatre stock, conducting product trials, delivering trainings, and communicating product benefits. It requires 40% travel and 70% OR presence, with MAKO product training provided in English.