Field Product Support Specialist – Joint Replacement (MAKO)

Cronoshare.Com; Fonsagrada; On-site; EUR 33,000 - 55,000; Full time

Benefits offered by this job

Company Car

MAKO Product Training

Flat hierarchies and responsibility

We grow talent

Team spirit & engagement

Competitive salary

Recognition of performance

Job summary

Stryker is seeking a Product Support Specialist for Joint Replacement in Galicia with a focus on MAKO robotic procedures and clinical customer support. The role involves collaboration with the Iberia sales team, theatre-based service delivery, and ensuring top-tier customer service across Spain and Portugal.

Based in Valladolid, the position requires 40% travel within Iberia and significant presence in the operating room.

Qualifications

• Bachelor's degree in biomedical engineering, medical technology, health sciences or Medical Certification (e.g. CST, PT, CPT)
• 1-2 years of experience
• Fluency in Spanish and English (C1)
• Valid driver's license

Responsibilities

• Servicing existing and new customer base within the theatre and clinical environment.
• Providing support for MAKO robotic procedures and manual joint replacement surgeries.
• Training theatre and wider HCP staff on Stryker products.
• Collaborating with the Regional Sales Manager to ensure best-in-class customer service.
• Auditing theatre Stryker stock and managing consignment inventory.
• Understanding clinical applications to offer the best solutions and participate in product trials.

Skills

Fluency in Spanish

Fluency in English

Education

Bachelor's degree in biomedical engineering or related field

Tools

Valid driver's license

Job description

Stryker is seeking a Product Support Specialist for Joint Replacement in Galicia with a focus on MAKO robotic procedures and clinical customer support. The role involves collaboration with the Iberia sales team, theatre-based service delivery, and ensuring top-tier customer service across Spain and Portugal.

Based in Valladolid, the position requires 40% travel within Iberia and significant presence in the operating room.