Madrid-based AI CX Project Manager | Remote-friendly

Sabio Group; Madrid; Híbrido; EUR 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension Scheme

Remote/Flexible work

Health Insurance

25 days paid holiday

Descripción de la vacante

Sabio Group is seeking a passionate Project Manager to drive the delivery of AI-powered customer service solutions in Madrid. You will lead project planning, coordinate with stakeholders, and manage resources to ensure timely and quality outcomes.

The ideal candidate has proven experience in managing AI projects, a strong understanding of conversational AI, and excellent communication skills. This role offers flexible working options and benefits including health insurance and 25 days of paid holiday.

Formación

• Proven experience managing AI or software development projects.
• Strong understanding of conversational AI and contact center technologies.
• Experience with Agile/Scrum methodologies.

Responsabilidades

• Lead project planning, execution, and delivery of AI agent solutions.
• Manage timelines, resources, budgets, and risks across multiple projects.
• Monitor and report on project progress and KPIs.

Conocimientos

Project management

Conversational AI

Stakeholder management

Agile methodologies

Fluency in English

Educación

Bachelor’s degree in Computer Science, Engineering, or related field

PMP, PRINCE2, or equivalent certification

Herramientas

Jira

Azure Bot Services

CRM systems (e.g., Salesforce)

Descripción del empleo

Sabio Group is seeking a passionate Project Manager to drive the delivery of AI-powered customer service solutions in Madrid. You will lead project planning, coordinate with stakeholders, and manage resources to ensure timely and quality outcomes.

The ideal candidate has proven experience in managing AI projects, a strong understanding of conversational AI, and excellent communication skills. This role offers flexible working options and benefits including health insurance and 25 days of paid holiday.