Luxury Retail Team Leader & Guest Experience Coach

LVMH; Barcelona; On-site; EUR 40,000 - 60,000; Full time

Job summary

A luxury retail company is seeking a Team Manager in Barcelona to lead the sales and operations team, enhance client experiences, and achieve sales targets. The ideal candidate will have over 5 years of retail management experience, a strong track record in sales, and the ability to foster client relationships. Proficiency in Spanish (Catalan) and English is mandatory. This role offers a dynamic environment where leadership, coaching, and operational excellence are key to success.

Qualifications

• 5+ years of retail or luxury retail store management experience or relevant client related experience.
• Track record in sales generation and managing sales results.
• Fluent in Spanish (Catalan) and English; a third language is a plus.

Responsibilities

• Support Store Manager in leading and developing sales and operations team.
• Deepen client relationships and achieve sales targets.
• Train and hire top talent to cultivate high performance.

Skills

Sales leadership

Client relationship management

Coaching and mentoring

Team motivation

Operational excellence

Education

A college/university degree

Graduate gemologist degree or GIA coursework

Job description

A luxury retail company is seeking a Team Manager in Barcelona to lead the sales and operations team, enhance client experiences, and achieve sales targets. The ideal candidate will have over 5 years of retail management experience, a strong track record in sales, and the ability to foster client relationships. Proficiency in Spanish (Catalan) and English is mandatory. This role offers a dynamic environment where leadership, coaching, and operational excellence are key to success.