Luxury Client Advisor - Russian Speaker (Barcelona)

DOLCE&GABBANA; Barcelona; On-site; EUR 24,000 - 36,000; Full time

Job summary

Dolce & Gabbana in Barcelona is seeking an experienced Client Advisor fluent in Russian, Spanish, and English to act as the brand ambassador and provide exceptional service to every customer.

You will tailor experiences, mentor the sales team, promote products to international clients, and maintain impeccable store standards while leveraging clienteling tools to build lasting relationships.

Qualifications

• Minimum 3 years of womenswear experience in luxury retail.
• Fluency in Spanish, English and Russian.
• Excellent selling techniques and strong KPI understanding.

Responsibilities

• Tailor the client experience to elevate the brand impression.
• Support sales staff with mentoring and shop floor operations.
• Promote and sell products by identifying international customers’ needs.
• Deliver outstanding customer service and build long-term relationships.
• Maintain store standards per guidelines and transmit brand projects with product knowledge.
• Engage clients using clienteling tools and CRM systems.
• Monitor stock levels and support sales staff activities.
• Assist with basic cash operations when trained to use the till.

Skills

Russian language

Spanish language

English language

Job description

Dolce & Gabbana in Barcelona is seeking an experienced Client Advisor fluent in Russian, Spanish, and English to act as the brand ambassador and provide exceptional service to every customer.

You will tailor experiences, mentor the sales team, promote products to international clients, and maintain impeccable store standards while leveraging clienteling tools to build lasting relationships.