Luxury Client Advisor - Fashion Sales (Fixed-Term)

Kering España; Madrid; On-site; EUR 22,000 - 32,000; Full time

Job summary

Bottega Veneta España in Madrid is seeking a Client Advisor on a fixed-term contract reporting to the Store Manager at Madrid ECI. You will meet performance targets, deliver exceptional service and contribute to a premium customer experience within a luxury environment.

Ideal candidates will have fashion retail experience, strong communication skills, and be fluent in Spanish and English. The role is a fixed-term full-time position based in Madrid with opportunities for growth within the Kering

Qualifications

• Excellent customer service and service attitude.
• Sales experience in fashion & luxury contexts.
• Excellent communication and empathic skills.
• Fluent in Spanish and English.

Responsibilities

• Finalize sales targets in line with company strategy.
• Use effective selling techniques to maximize store performance.
• Contribute to teamwork and share information and best practices.
• Collect and update customer information for CRM and Client Book usage.
• Uphold company standards and procedures.
• Keep stock info updated and follow store-transfer procedures.
• Cultivate customer relationships.
• Deliver excellence in customer service in line with standards.

Skills

Customer service

Sales experience

Communication

Team player

Multitasking

Bilingual ES/EN

Job description

Bottega Veneta España in Madrid is seeking a Client Advisor on a fixed-term contract reporting to the Store Manager at Madrid ECI. You will meet performance targets, deliver exceptional service and contribute to a premium customer experience within a luxury environment.

Ideal candidates will have fashion retail experience, strong communication skills, and be fluent in Spanish and English. The role is a fixed-term full-time position based in Madrid with opportunities for growth within the Kering