Localization Quoting Specialist (LQS)

Welocalize, Inc; Barcelona; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Welocalize, Inc. in Barcelona, Spain, is seeking a Localization Quoting Specialist. You will assess project scope, prepare quotes, and support the project completion process through language tools and pilot processes.

Key responsibilities include calculating turnaround times, following up quotes, monitoring client satisfaction, and advising clients on project management and costs. Strong English and Office tools proficiency are required.

Formación

• Essential: Fluent in English.
• Desirable: Knowledge of translation tools and memory software.
• Essential: Proficiency with Microsoft Office and data entry.

Responsabilidades

• Prepare quotes and calculate turnaround times for clients (administrative management).
• Follow up quotes to achieve the target acceptance rate.
• Monitor client satisfaction and any increases/decreases in their use of services.
• Provide feedback on perceived client satisfaction and service completion.
• Detect new sales opportunities, bringing add-on business and retaining existing accounts.
• Discuss sales strategies with Business Developers for existing clients.
• Advise clients on how to best manage a project, including costs.
• Reduce admin tasks by implementing sales actions to improve workflows.
• Meet targets for quotes, money quoted, money accepted, and price-per-project.
• Communicate project information clearly to necessary parties.
• Convey client requests effectively to Project managers.
• Finance governance: register correct client information when creating projects (legal entities, PO, billing schedule).

Conocimientos

Fluent in English

Microsoft Office

MemoQ/SDL/FineReader

Educación

Bachelor's degree in business administration or related field

Master's degree

Herramientas

MEMOQ

SDL

FineReader

Descripción del empleo

Job Responsibilities:

The purpose of this job is to assess the scope of each project and complete a project quote, communicating as needed, to the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

The following is a non-exhaustive list of responsibilities and areas of ownership of a Localization Quoting Specialist

• Prepares quotes and calculates turnaround times for clients (administrative management).
• Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate.
• Monitors client satisfaction and any increases/decreases in their use of services.
• Provides feedback on perceived client satisfaction and service completion.
• Detects new sales opportunities bringing add-on business and retaining existing accounts.
• Discusses and plans sales strategies for existing clients with the Business Developers.
• Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses.
• Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins.
• Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients.
• Communicating project information to necessary parties in a clear, concise and professional manner.
• Conveying specific client requests effectively to Project managers.
• Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule...

Education:

• Essential: Middle or higher-level vocational training in administration or university degree
• Desirable: Master's degree

Experience:

• 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields

Skills & Knowledge:

• Essential: Fluent in English
• Desirable: Knowledge of other language
• Essential: Total Command of Microsoft Office
• Desirable: Knowledge of MEMOQ, SDL and FineReader

Additional Job Details:

Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally.

Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent.

At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages.

With a commitment to excellence, Welocalize holds 7 ISO certifications.

Welocalize is headquartered in New York with offices all over the globe.