Localization Quoting Specialist

Welocalize; Barcelona; Presencial; EUR 32.000 - 52.000; Jornada completa

Descripción de la vacante

Welocalize in Barcelona, Spain seeks a Localization Quoting Specialist to assess project scope, prepare quotes, and support the project management team. You will communicate with clients, use language tools, and help drive timely, accurate proposals.

Responsibilities include calculating turnaround times, following up on quotes, monitoring satisfaction, and advising clients on project management and expenses. You will help optimize workflows and protect margins while achieving sales KPIs.

Formación

• Fluent in English with excellent oral and written communication, comfortable speaking to clients at all levels via phone or video calls.
• Knowledge of other languages is a plus.
• Total command of Microsoft Office.
• Familiarity with localization tools such as XTM, Phrase, and FineReader.

Responsabilidades

• Prepares quotes and calculates turnaround times for clients.
• Conducts follow-ups of quotes to achieve target acceptance rate.
• Monitors client satisfaction and changes in usage of services.
• Provides feedback on perceived client satisfaction and service completion.
• Discusses and plans sales strategies for existing clients with Business Developers.
• Advises the client on project management, including costs and expenses.
• Aims to reduce administrative tasks by implementing sales actions to improve workflows and margins.
• Meets KPIs related to quotes, acceptances, and margins.
• Communicates project information clearly to necessary parties and conveys client requests to Project Managers.
• Registers correct information from clients when creating projects in the system (legal entities, PO, billing schedule).

Conocimientos

English proficiency

Client communication

Microsoft Office

Other language knowledge

Herramientas

XTM

Phrase

FineReader

Descripción del empleo

About Welo Life Sciences Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com

Main Purpose of the Job

The Localization Quoting Specialist is responsible for assessing the scope of each project and completing project quotes. They communicate as needed with the Project Management team to ensure client requests are met in a timely manner, while supporting the project completion process through the development and use of language tools and pilot processes

Responsibilities

Prepares quotes and calculates turnaround times for clients (administrative management) Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate Monitors client satisfaction and any increases/decreases in their use of services Provides feedback on perceived client satisfaction and service completion Detects new sales opportunities bringing add-on business and retaining existing accounts Discusses and plans sales strategies for existing clients with the Business Developers Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients Communicating project information to necessary parties in a clear, concise and professional manner Conveying specific client requests effectively to Project managers Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule

Skills and Knowledge

Essential:

Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call

Desirable:

Knowledge of other language

Essential:

Total Command of Microsoft Office

Desirable:

Knowledge of XTM and/or Phrase, and FineReader

Education and Experience

Education: Es