Local Delivery Specialist

bp; Madrid; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

bp is seeking a People & Culture HR Administrator to manage end-to-end employee lifecycle processes, including contracts and documentation. The role provides administrative support in legal, fiscal, labour, and regulatory areas and serves as a hub for employees, managers, and HR partners.

You will streamline processes, drive efficiency, and collaborate across Global Business Services and HR teams. A degree in HR or related field and fluent English are required.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Fluent English, both written and spoken.
• Experience in HR administration, HR operations or employee services environments.
• Strong understanding of employee lifecycle processes and HR systems.

Responsibilities

• Manage and support end-to-end employee lifecycle processes, including the preparation of employment contracts, letters and contractual documentation.
• Provide administrative support and expertise in legal, fiscal, labour and regulatory processes.
• Act as a key point of contact for employees, managers and HR partners, providing guidance on complex employee transactions and Workday processes.
• Ensure accurate and compliant HR administration while delivering an exceptional customer experience.
• Find opportunities to streamline, standardize and automate HR processes, continuously improving efficiency and service delivery.
• Collaborate with Global Business Services and People Services teams to implement best practices and innovative solutions.
• Support local and global HR projects, including system enhancements, organizational changes and policy implementation.
• Administer employee benefits programs and ensure effective management of related processes.
• Contribute to cross-functional teamwork and provide support across the wider Spain P&C Services team during periods of high demand.
• Coordinate and monitor HR service provider invoicing, ensuring financial accuracy, cost control and effective vendor management.

Skills

Organized

Customer focus

Problem solving

Integrity

Confidentiality

Adaptable

Team player

Process improvement

Digital HR

Education

Degree in HR or related field

Tools

Workday

SAP

HR case management

Job description

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Bp is reimagining energy for people and our planet.

We provide heat, light and mobility to customers worldwide. We’re fundamentally redefining what we do, so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

It’s a big value to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. A culture that values everyone benefits all of us. That’s why, to help our people thrive, we cultivate a truly diverse and inclusive environment.

What you’ll do:

As a trusted member of the People & Culture Services team, you will:

• Manage and support end-to-end employee lifecycle processes, including the preparation of employment contracts, letters and contractual documentation.
• Provide administrative support and expertise in legal, fiscal, labour and regulatory processes.
• Act as a key point of contact for employees, managers and HR partners, providing guidance on complex employee transactions and Workday processes.
• Ensure accurate and compliant HR administration while delivering an exceptional customer experience.
• Find opportunities to streamline, standardize and automate HR processes, continuously improving efficiency and service delivery.
• Collaborate closely with colleagues in Global Business Services and People Services teams to implement best practices and innovative solutions.
• Support local and global HR projects, including system enhancements, organizational changes and policy implementation.
• Administer employee benefits programs and ensure effective management of related processes.
• Contribute to cross-functional teamwork and provide support across the wider Spain P&C Services team during periods of high demand.
• Coordinate and monitor HR service provider invoicing, ensuring financial accuracy, cost control and effective vendor management.

What we’re looking for:

Experience & Qualifications

• Degree in Human Resources, Business Administration or a related field.
• Fluent English, both written and spoken.
• Experience in HR administration, HR operations or employee services environments.
• Strong understanding of employee lifecycle processes and HR systems.

Skills & Competencies

• Highly organized, detail-oriented and able to manage multiple priorities effectively.
• Strong customer focus and commitment to delivering high-quality service.
• Excellent problem-solving and analytical skills.
• High level of integrity, professionalism and confidentiality.
• Comfortable working in a fast-paced and continuously evolving environment.
• Ability to build effective relationships across a complex matrix organization.
• Collaborative team player with a proactive and solution-oriented mindset.
• Passion for process excellence, continuous improvement and digitalization.

Preferred Experience

• Experience using Workday and SAP.
• Experience with HR case management systems.
• Advanced Microsoft Office skills.
• Familiarity with Spanish authorities’ digital platforms, including Social Security and other government websites.
• Experience managing employee benefits and local HR compliance processes.
• Knowledge of automation tools, process optimization and digital HR solutions.

Why Join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.

Reinvent your career as you help our business meet the challenges of the future.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Detail-Oriented

.

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.