Lisbon Community Manager: Engage, Grow & Host Events

Air Apps; Madrid; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Apple hardware ecosystem for work

Annual Bonus

Top-tier Health and Life Insurance

Transportation Budget

Coverflex benefits package for meals,

Childcare support

Air Conference

Pension Fund

Urban Sports Club

Meals 100% free at the hub

Résumé du poste

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and user groups. You will foster a positive environment, drive discussions, and create strategies to keep users engaged and connected to our brand.

This onsite role at our Lisbon office offers the chance to collaborate with cross-functional teams in person and contribute to a fast-paced environment. Relocation support is available if needed.

Qualifications

• 3+ years of experience in community management, social media management, or customer engagement.
• Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
• Strong written and verbal communication skills, with the ability to engage and inspire users.
• Experience with community-building tools and analytics platforms.

Responsabilités

• Develop and execute community engagement strategies to grow and support user communities.
• Manage and moderate forums, social media groups, and user discussion platforms.
• Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
• Organize and promote community events, webinars, and Q&A sessions.
• Collaborate with marketing, product, and support teams to ensure a seamless user experience.
• Monitor and analyze community engagement metrics to optimize strategies.
• Identify and activate brand advocates, ambassadors, and superusers.
• Stay up to date with community management trends, tools, and best practices.
• Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
• Address user concerns and elevate issues to the appropriate teams when necessary.

Connaissances

Communication skills

Community management

Analytics

Outils

Discord

Reddit

Facebook Groups

Slack

Description du poste

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and user groups. You will foster a positive environment, drive discussions, and create strategies to keep users engaged and connected to our brand.

This onsite role at our Lisbon office offers the chance to collaborate with cross-functional teams in person and contribute to a fast-paced environment. Relocation support is available if needed.