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A leading software company is seeking a Solutions Engineer specializing in Digital Experience Monitoring. You will provide technical support to clients, leverage customer feedback for product development, and collaborate across teams to enhance user experience. Ideal candidates have a strong background in digital monitoring tools and customer engagement with a passion for technology.
Team Vision : “Helping those that provide understand and improve the experience of those that use”
Role Overview :
Established in early 2025 to meet high customer demand in CX / UI improvement. Team members will build and scale a growth-focused organization influencing Dynatrace's 5000+ customer base. Requires technical experience in front-end or UI engineering and ability to drive sales opportunities as a specialist member of the core account team.
Responsibilities :
As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will :
Provide excellent technical support to customers evaluating Dynatrace’s solutions.
Discover new opportunities for DEM utilization within existing accounts, increasing consumption by partnering with sales teams.
Build scalable content for internal and external use, growing personal and company thought leadership.
Leverage customer feedback to influence product feature creation.
You will be an expert on Dynatrace and observability, specializing in Digital Experience Monitoring and Business Analytics. Responsibilities include executing demos, managing POCs onsite and remote, building key customer relationships, and completing RFIs & RFPs. Collaboration across Dynatrace’s software development, consulting services, and marketing teams is essential.
About You :
To succeed as a Solutions Engineer at Dynatrace, you need to be ambitious, confident, and self-motivated, with experience delivering exceptional customer experience in a technical role or Sales Engineering-like role. Passion for innovative technology, technical sales, and articulating value to customers is crucial. Additionally, we seek :
Responsibilities :
Position may be filled at a higher level based on candidate experience.
What will help you succeed
Qualifications What will help you succeed
Minimum Requirements :
Preferred Requirements :
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
Why you will love being a Dynatracer
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