Lead Consultant

buscojobs España; Barcelona; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen in Barcelona sucht einen Integration Specialist, der die Implementierung von Lösungen leitet und als Hauptansprechpartner für Kunden fungiert. In dieser spannenden Rolle werden Sie Workshops durchführen, um die Anforderungen der Kunden zu ermitteln, und die Lösung dokumentieren. Sie werden eng mit verschiedenen Teams zusammenarbeiten, um sicherzustellen, dass alle Anforderungen erfüllt werden. Wenn Sie über fundierte Kenntnisse in HR-Management verfügen und eine Leidenschaft für die Verbesserung von Prozessen haben, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere voranzutreiben und einen echten Unterschied zu machen.

Formación

• Mindestens 2 Jahre Erfahrung in einer datentechnischen Integrationsrolle.
• Bachelor-Abschluss in Informationssystemen oder Betriebswirtschaft bevorzugt.

Responsabilidades

• Hauptansprechpartner für Integrationsfragen zwischen Kunden und ADP-Teams.
• Durchführung von Workshops zur Anforderungserfassung.

Conocimientos

Datenintegration

Kundenservice

Analytisches Denken

Teamarbeit

Kommunikationsfähigkeiten

Projektmanagement

Educación

Bachelor-Abschluss in Informationssystemen

Bachelor-Abschluss in Betriebswirtschaft

Herramientas

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

Descripción del empleo

Implement the client’s solution using ADP’s Implementation Methodology and the ADP GWFM products.

1. Be the main point of contact for anything Integration related, for the client and for ADP project teams.
2. Perform workshops to gather information on the client's requirements.
3. Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
4. Take ownership of issues & gaps between client requirement and ADP GWFM and work with other teams / streams / areas to resolve them.
5. Conduct analysis activities to define the specifications for the effective construction of information systems, likely to meet the requirements of users.
6. Integration & Testing :

Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.

1. Support training delivery and when required update training manuals, preparing training systems and conducting training sessions.
2. Provide guidance in preparing test scripts to enable clients to adequately test the solution.
3. Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
4. Responsible for achieving estimated days as per fixed price strategy.
5. Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation.
6. Ensure timely handover to client services following ADP handover methodology.

Product Knowledge :

1. Possess the highest level of HR and time management knowledge and the necessary competencies to deliver maximum value to ADP’s clients.
2. Maintain up to date knowledge of the GWFM Product, related news and any developments to the product.
3. Liaise with the Product Manager to provide feedback on the product to understand future product direction / changes.
4. Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements.

Project Planning / Management Activities :

1. Minimize ADP’s exposure to risk while focusing on appropriate application of the GWFM product to maximize value to the client.
2. Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
3. Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage / problems that may occur.
4. Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
5. Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, including informal on-the-job training and facilitating formal training courses.
6. Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology.
7. Keep clients' blueprints, configuration worksheets, client-specific configuration documentation and training material up to date.
8. Liaise with internal groups including GTS, Hosting, Client Services, Project Management and Product Management to ensure that clients receive the highest levels of client service.
9. Provide pre-sales support including analyzing and providing answers for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required.
10. Perform Quality Assurance reviews on blueprints and configuration of the client’s system.

Other :

Performs other related duties as assigned.

REQUIREMENTS : Education & Certification Requirements :

Bachelor’s Degree. Bachelor’s degree in information systems or Business Administration preferred (or equivalent in training and experience).

Experience :

2+ years progressive experience in a data integration or technical service role that is client-facing and responsible for integrating multiple systems.

Optional, but great to have :

• German B2-C1
• French B2-C1
• Spanish C1

Skills & Abilities :

• Professional manner and presentation with the ability to manage and satisfy customer expectations.
• Teamwork, work collaboratively with others to achieve group goals.
• Excellent written and verbal communication skills.
• Analytical thinking and problem-solving skills.
• Consulting skills, understanding business requirements and mapping to ensure consistency to ADP template.
• Ability to prioritize tasks and manage time effectively.
• Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project and Visio.
• Client-focused, demonstrating concern for meeting and exceeding client needs.
• Good business process knowledge of GWFM module being implemented.
• Developing : Resolves a variety of issues.