LDC Core Design Quote-to-Contract (Q2C) Workstream Lead

Healthcare Businesswomen’s Association; Barcelona; Híbrido; EUR 80.000 - 120.000; Jornada completa

Descripción de la vacante

A healthcare organization seeks a Core Design Business Workstream lead to drive operational excellence and integration across Novartis. The role entails leading strategic initiatives while collaborating with key stakeholders to optimize business processes and support user requirements. Candidates should possess significant senior management experience and expertise in commercial contracting within the pharmaceutical industry.

Formación

• At least 5+ years of senior management experience.
• Proven experience in Project Management and Change Management.
• Ability to influence and drive change with senior stakeholders.

Responsabilidades

• Execute and govern the LDC strategy aligned with Novartis’ vision.
• Manage workstream KPIs and data requirements.
• Champion cross-functional integration topics.

Conocimientos

Agility

Cross-Functional Collaboration

Customer Engagement

Data Analytics

Stakeholder Management

Educación

Bachelor university degree or higher

Herramientas

Vistex contract management module

S4/HANA Sales & Distribution module

Descripción del empleo

Job Description Summary

The Core Design Business Workstream lead is accountable for the design across Novartis Operating Units to drive change and engagement enabling Novartis to transform into a focused medicines company powered by data and digital.

Actively leverage the entire LDC teams, key stakeholders / senior management to shape the structures/concepts/framework that enables Novartis to achieve functional excellence, while maintaining a key focus on value creation, processes, data, systems, and operating model optimization.

Job Description

#LI-Hybrid

Location: Barcelona, Spain

Major Accountabilities

·Strategic Leadership:

• Execute, and govern the LDC strategy aligned with Novartis’ vision.
• Implements approaches and frameworks in collaboration with LDC Release Management, Core Enablement, Adopt and other functional workstreams and other Core Functions.
• Foster a culture of excellence, collaboration, and continuous improvement within the program.
• Manage workstream KPIs and data & information requirements for their workstream, in coordination with the Program team.

·Cross-Functional Collaboration:

• Work closely with other Functional workstreams, LDC Core Enablement, Adopt, GPOs, and Enterprise Data Owners (EDOs) to align on data management efforts.
• Champion cross-functional integration topics and dependencies.

·Approaches, Standards and Governance:

• Manage all Design activities from Scoping to Build including Training.
• Accountable to ensure Standardization objectives are met.
• Release Scoping and F2C Activities for upcoming LDC releases: Coordinate the scoping of releases and ensure smooth transition from concept to delivery.
• Program Test Management: Implement testing approaches and oversee testing activities across projects.
• Lead functional Integration business scenarios and implement approach coordination across, Adopt and countries/sites/NOCCs.
• Ensure NFCM matrix accurately reflects the standardized business processes as per LDC, and evaluate opportunities to minimize redundancies (i.e., leaner control matrix)

• Ensure integration between Business and IT Controls topics, to enhance efficiency of compliance mainly in relation to IT Application Controls (NFCM / SOX relevant applications, interfaces, etc.).
• Support developing, mapping, and governing a common global customer-oriented process design based on aligned user requirements.
• Security and Access/profiles Governance: Develop and maintain security concepts and access controls. Ensure compliance with industry standards and internal guidelines.
• Retrofit of Releases: Manage and define actions to ensure the retrofit for existing live LDC releases.
• Triggered projects: regularly report on triggered projects, milestones, and performance metrics as per delivery model.

Key Performance Indicators / Measures of Success

• Delivery of key milestones of the program on time, in quality and within budget, with full buy-in and support of country and global teams
• Establishment and achievement on key program milestones and KPIs on time, with quality and within budget
• Effectiveness of standardization and processes and master data
• Customer satisfaction with decision support, early warnings, special projects/tasks
• No critical findings in audits and inspections
• Value realization
• Development of talent, ensuring retention and succession planning in place, employee satisfaction

Requirements

Education & Qualifications

• Bachelor university degree or higher.

Languages

• English as necessary and additional language(s) preferred.

Experiences

• At least 5+ years of senior management experience, ideally in a country general management role and/or senior management in a regional or global team.
• Proven experience in managing Projects, Programs, Business Process Transitions, Migrations & change Management with internal and external stakeholders.
• Ability to engage, influence and drive change with senior stakeholders.

Technical/Functional Skills & Knowledge

• Expert level expertise in commercial contracting, rebating and revenue deduction forecasting processes with transactional customers (wholesalers, hospitals, pharmacies) across entire contract lifecycle in the pharmaceutical industry including:
  • Defining, and developing contract (front end) and revenue (back end) architectures
  • Defining contract & claims types (including claims maintenance, disputes & deduction management processes)
  • Defining and determining all condition types related to condition contracts (on and off invoice, inclusion / exclusion rules)
  • Defining contract/revenue lifecycle related reports
• Super user level of experience in Vistex contract, pricing and revenue management module or alternatively in S4/HANA Sales & Distribution module (SD)
• Excellent communication, collaboration, and leadership skills.
• Able to leverage networks of professionals across functions and business areas.
• Understands the competing organizational needs beyond own part of business.
• Able to interpret complex information and to influence internal and external peers.
• Role model for Novartis’ values and behaviors within the organization with ability to motivate and develop people.

Skills Desired

Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Model