Last Mile Operations Specialist

buscojobs España; Ourense; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

Una empresa logística busca un Especialista en Operaciones de Última Milla para gestionar y optimizar cuentas de transporte. Este rol es clave para garantizar operaciones fluidas y rentables, involucrando coordinación con transportistas, optimización de rutas de envío, y seguimiento de entregas. Se requiere una licenciatura preferida en logística y experiencia previa en el sector. Se valoran habilidades de comunicación y resolución de problemas, así como el manejo de software de envío.

Formación

• Experiencia previa trabajando con cuentas de Última Milla en logística o transporte.
• Excelentes habilidades interpersonales y de comunicación.
• Bilingüe en español y chino o inglés.

Responsabilidades

• Gestionar relaciones con representantes de Última Milla.
• Optimizar rutas de envío y métodos para minimizar costos.
• Asegurar el cumplimiento de requisitos regulatorios de transporte.

Conocimientos

Comunicación

Resolución de problemas

Organización

Detallista

Educación

Licenciatura en logística, gestión de la cadena de suministro, administración de empresas

Herramientas

Microsoft Office

FedEx Ship Manager

UPS WorldShip

Descripción del empleo

The Last Mile Operations Specialist will be responsible for managing and optimizing our company's Last Mile accounts to ensure smooth and cost-effective operations, including FTL / LTL and courier. This role involves coordinating with carriers, optimizing transportation routes , tracking shipments, resolving issues, and maximizing efficiency in the transportation process.

Key Responsibilities :

1. Manage and maintain relationships with Last Mile representatives.

2. Coordinate the shipping and receiving process, ensuring timely pickup and delivery of packages.

3. Track shipments and monitor delivery status to ensure on-time delivery and customer satisfaction.

4. Optimize shipping routes and methods to minimize costs and improve efficiency.

5. Address any issues or delays in the transportation process, including package damages, delivery error.

6. Communicate proactively with clients and internal teams regarding shipment status, delays, or other relevant information.

7. Analyze shipping data and performance metrics to identify areas for improvement and cost-saving opportunities.

8. Ensure compliance with all Last Mile Carriers, and regulatory requirements, including documentation, labeling, and packaging standards.

9. Provide support and assistance to other members of the operations team as needed.

10. Stay updated on industry trends, carrier policies, and best practices to continuously improve operations.

We prefer

• Bachelor's degree in logistics, supply chain management, business administration, or a related field (preferred).
• Previous experience working with Last Mile accounts in a logistics or transportation setting.
• Strong understanding of shipping processes, carrier services, and transportation regulations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize responsibilities.
• Proficiency in Microsoft Office and shipping software (e.g., FedEx Ship Manager, UPS WorldShip).
• Problem-solving skills and the ability to remain calm and focused under pressure.
• Flexibility to adapt to changing priorities and work schedules as needed.
• Bilingual in Spanish and Chinese or English.