L2 Technical Support Specialist

Joppy; Sevilla; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading IT consultancy is seeking a L2 Technical Support Specialist fluent in German to provide support in Microsoft environments. This fully remote role offers a competitive salary, flexible working hours, and opportunities to work with the latest Microsoft technologies. Candidates should have 2+ years of experience and a degree in a relevant field. Join a dynamic team dedicated to digital transformation and innovative cloud solutions.

Servicios

Flexible hours (32-40 hours/week)

Support for home office setup

Training budget and career development

Choice of hardware and language classes

Extra vacation days and team events

Formación

• 2+ years of experience supporting Microsoft environments.
• Good knowledge of Microsoft 365, Windows 10/11, and Microsoft Endpoint Manager (Intune).
• Motivated, communicative, reliable, responsible, and adaptable to a growing environment.
• EU citizenship or Spanish work visa.

Responsabilidades

• Provide 2nd level support as a technical expert in support & operations teams.
• Manage customer issues related to Windows 10/11 & Microsoft 365.
• Collaborate with 1st Level Support, DevOps, and project teams.
• Coordinate with third-party providers for technical issues.
• Maintain and monitor Windows cloud infrastructure for clients.

Conocimientos

Microsoft 365

Windows 10/11

Microsoft Endpoint Manager (Intune)

Fluent in German

Proficient in English

Educación

Degree in computer science, electronics, or similar

Descripción del empleo

Join to apply for the L2 Technical Support Specialist (Microsoft) - German Speaker (€25K - €35K) role at Joppy.

One of the companies we collaborate with at Joppy, a TOP IT Consultancy, is looking for a L2 Technical Support Specialist with 2 years of experience in Microsoft environments to join the team.

Work Modality :

FULL REMOTE from anywhere in Spain.

Role Overview:

Do you have a passion for cloud client engineering in the Microsoft environment? Are you curious and do you enjoy inspiring customers with your passion for IT? Then we are looking for you!

As an L2 Technical Support Specialist, you will connect customer environments to Microsoft Cloud Services and design future workplaces with your team. We aim to support digital transformation and provide our employees with a modern workplace and a great culture. Join a team of skilled professionals collaborating across Barcelona and Switzerland.

Responsibilities:

1. Provide 2nd level support as a technical expert in support & operations teams.
2. Manage customer issues related to Windows 10/11 & Microsoft 365.
3. Collaborate with 1st Level Support, DevOps, and project teams.
4. Coordinate with third-party providers for technical issues.
5. Maintain and monitor Windows cloud infrastructure for clients.

Candidate Profile:

• 2+ years of experience supporting Microsoft environments.
• Good knowledge of Microsoft 365, Windows 10/11, and Microsoft Endpoint Manager (Intune).
• Motivated, communicative, reliable, responsible, and adaptable to a growing environment.
• Fluent in German and proficient in English.
• Degree in computer science, electronics, or similar; Microsoft certifications preferred.
• EU citizenship or Spanish work visa.

What We Offer:

• Permanent contract with flexible hours (32-40 hours/week).
• Competitive salary and benefits.
• Work from anywhere in Spain, with options for those near Barcelona.
• Support for home office setup and expenses.
• Opportunities to work with the latest Microsoft technologies.
• Structured career development, training budget, certifications, and tech lunches.
• Choice of hardware, language classes, extra vacation days, and team events.

About Joppy:

Joppy is a developer-built technology recruitment platform that allows you to control your job search anonymously, choose who contacts you, and get rewarded for successful hires. No CV required—just share what you know and want.