Key Account Manager Mid Market

TN Spain; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a dynamic and innovative company as a Key Account Manager, where you'll play a crucial role in driving growth and managing a diverse portfolio of clients. This position emphasizes sales and collaboration, allowing you to work closely with internal experts to ensure client success. With opportunities for advancement and a commitment to employee development, this role is perfect for those looking to thrive in a fast-paced environment. Enjoy flexible hours, remote work options, and a supportive culture that values diversity and inclusion. If you're passionate about making an impact and growing with a forward-thinking firm, this is the opportunity for you.

Servicios

WFH Allowance

Health Insurance

Social Security

Flexible Hours

Diversity and Inclusion Initiatives

Formación

• 3+ years in account management or sales with a focus on revenue generation.
• Experience in SaaS and fast-growing environments like start-ups.

Responsabilidades

• Manage around 100 accounts and focus on developing your portfolio.
• Collaborate with Client Success Partners to execute client projects.

Conocimientos

Account Management

Sales

SaaS Experience

Active Listening

Team Orientation

Communication Skills

Fluent English

French (B2 Level)

Herramientas

Trello

Descripción del empleo

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and will join a team of 5 KAMs (Mid-market). You will manage around 100 accounts (existing customers from 100 to 2,500 employees). At 360Learning, the KAM role is 80% sales-oriented, focusing on developing your portfolio and generating growth. You will collaborate with Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) to monitor and execute client projects, which is crucial for upselling success.

We are committed to retaining top talent and encouraging internal mobility after 2-3 years of success, with opportunities to advance to a KAM Large position (clients with 2,500 to 10,000+ employees).

Onboarding and Development Timeline

1. Within 1 month: Become a Trello and product expert, familiarize yourself with Convexity, meet teams, and complete onboarding.
2. Within 3 months: Take full ownership of your portfolio, map accounts, define growth strategies, collaborate for upselling, prepare account reviews, conduct presentations, and close €30,000-€50,000 ARR.
3. Within 6 months: Ensure accurate activity reporting, improve processes, write proposals, negotiate, and close €65,000-€85,000 ARR.
4. Within 12 months: Prepare for contract renewals, plan upsells, manage client relationships, and meet annual targets.

Required Skills and Experience

• 3+ years in account management or sales, with a focus on revenue generation
• Experience in SaaS and fast-growing environments like start-ups or scale-ups
• Active listening, team orientation, excellent communication skills
• Fluent English (US/UK) / B2 level or equivalent in French

Interview Process

• Phone screen, discovery meeting, case study, team meeting, culture fit interview, and offer.

What We Offer

• Competitive package with base salary and variable component
• Benefits including WFH allowance, health insurance, social security, and more
• Flexible hours and remote work in Spain
• Diversity and inclusion initiatives
• Commitment to CSR and inclusive culture

Who We Are: 360Learning enables companies to upskill internally using our collaborative LMS, powering growth at 1,700 organizations worldwide. Founded in 2013, with $240M raised and 400+ employees across North America and EMEA. We embrace diversity and are an equal opportunity employer.