Key Account Manager Markets & Channels

Euroairlines Group; Madrid; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Euroairlines is seeking a Key Account Manager for Markets & Channels based in Madrid with a focus on managing GSAs, airline partners, and market performance to drive international growth. You will analyze sales data and deliver insights to stakeholders.

The role includes training webinars for travel agencies, engagement at major industry events, and close collaboration with Finance, Implementation, and Legal teams. Spanish native and advanced English are essential, with travel 10–20%.

Qualifications

• Advanced English proficiency (C1) in written and spoken form.
• Native or bilingual proficiency in Spanish.
• At least 3 years of experience in airlines, airline distribution, travel agencies, or related fields.
• Strong understanding of IATA/BSP processes and travel agency distribution.
• Proficiency with Microsoft Office, especially Excel (pivot tables, formulas) and PowerPoint.

Responsibilities

• Manage day-to-day relationships with assigned GSAs, including targets, commissions, and monthly sales reporting.
• Prepare and present sales performance reports by market, agency, and distribution channel using BI data.
• Deliver training webinars and presentations to travel agencies and GSAs on products and partners.
• Support activation of new BSP markets and acquisition of travel agency partners.
• Coordinate with airline partners on interline, codeshare, and block space agreements.
• Collaborate with Finance, Implementation, and Legal to resolve issues and manage payments and contracts.
• Prepare for and attend partner meetings and industry events (Routes, ITB, FITUR, etc.).
• Identify new business opportunities and propose commercial initiatives for growth.
• Travel domestically and internationally as required.

Skills

GSA management

Account management

Negotiation

Sales reporting

English (C1)

Education

University degree in Tourism or Business

Tools

Power BI

Excel

PowerPoint

CRM systems

Job description

Euroairlines is a Spanish airline content distribution platform operating under IATA code Q4-291. We connect airlines worldwide with travel agencies across more than 75 BSP markets and over 2,500 routes.

We partner with airlines through interline (IET), codeshare, and block space agreements, distributing their content through GDS platforms (Amadeus, Sabre, Travelport), OTAs, aggregators, and an international network of General Sales Agents (GSAs).

We are a dynamic, international, and fast-growing team.

The Role

We are looking for a Key Account Manager - Markets & Channels to manage a portfolio of markets, General Sales Agents (GSAs), and airline partners. The successful candidate will report directly to the Director of Markets & Channels.

This is a commercially focused role with significant international exposure, involving partner relationship management, market sales analysis, training webinars for travel agencies, and participation in key industry events.

• Location: Madrid, Spain (hybrid)
• Employment type: Permanent, full-time
• Travel requirements: Approximately 10–20%
• Start date: January 2027

Key Responsibilities

• Manage day-to-day relationships with assigned GSAs, including performance targets, commission tracking, and monthly sales reporting.
• Prepare and present sales performance reports by market, agency, and distribution channel using Business Intelligence (BI) data, providing insights to management and partners.
• Deliver training webinars and presentations to travel agencies and GSAs on Euroairlines' products and airline partners.
• Support the activation of new BSP markets and the acquisition of travel agency partners.
• Coordinate with airline partners on the implementation and ongoing management of interline, codeshare, and block space agreements.
• Collaborate with Finance, Implementation, and Legal teams to resolve operational issues and manage payments and contracts.
• Prepare for and attend partner meetings and major industry events, including Routes, IFTM Top Resa, ITB, and FITUR.
• Identify new business opportunities and propose commercial initiatives to drive growth across assigned markets.
• Advanced English proficiency (minimum C1), both written and spoken, with the ability to confidently conduct meetings, deliver webinars, and negotiate with international partners.
• Native or bilingual proficiency in Spanish.
• At least 3 years of experience in airlines, airline distribution, travel agencies, tour operators, GSA/GSSA organizations, or airline consolidators.
• Strong understanding of IATA/BSP processes and travel agency distribution.
• Proficiency in Microsoft Office, particularly Excel (pivot tables, formulas) and PowerPoint.
• Willingness to travel domestically and internationally.
• University degree in Tourism, Business Administration, International Business, or a related field.

Nice to Have

• Additional language skills, particularly French, Portuguese, Italian, German, or Chinese, depending on the assigned markets.
• Experience working with GDS platforms (Amadeus, Sabre, Travelport) and OTAs.
• Knowledge of airline partnership models, including interline, codeshare, and block space agreements.
• Previous experience managing GSAs or international sales networks across multiple countries.
• Familiarity with BI tools (Power BI, Looker, or similar), CRM systems, and webinar platforms.
• Confidence using AI-powered tools for daily tasks such as reporting, data analysis, and content creation.
• Dynamic, proactive, and self-motivated, with the ability to manage multiple markets and priorities simultaneously.
• Strong interpersonal skills and cultural awareness, with the ability to build trusted relationships with partners from diverse backgrounds.
• Confident and effective communicator, comfortable leading meetings and delivering presentations to groups.
• Highly organized, detail-oriented, and analytical, with strong follow-up skills.
• Results-driven, with a strong commercial mindset.
• Collaborative team player who can adapt to a fast-paced and evolving environment.

What We Offer

• The opportunity to join a fast-growing international business, working directly with airlines and partners around the world.
• Direct reporting to senior management, with genuine ownership and autonomy over your assigned portfolio.
• Permanent employment contract with a fixed salary plus performance-based incentives.
• Hybrid working arrangement.
• Opportunities to travel and attend major aviation and travel industry events.
• Ongoing professional development and training in airline distribution and products.

At Euroairlines, we value diversity and are committed to providing equal opportunities to all applicants.