Key Account Manager

Experian; Madrid; Presencial; EUR 35.000 - 65.000; Jornada completa

Descripción de la vacante

An established industry player is seeking an Account Manager specializing in Data Quality and Marketing Intelligence solutions. This role is pivotal in achieving revenue targets by retaining and growing tier 3 customers. You will employ advanced analysis and modeling techniques while developing account plans and implementing effective strategies. The company promotes a flexible working environment, valuing inclusivity and employee well-being. If you are a creative and determined professional with a strong background in data and analytics, this opportunity offers a chance to make a significant impact while enjoying a supportive workplace culture.

Servicios

Private Health Care

Lunch vouchers

Formación

• 4+ years of experience in account management or relevant field.
• Degree in Business Administration, Marketing, Statistics, or Mathematics.

Responsabilidades

• Achieve revenue targets through customer retention and growth.
• Develop account plans and effective contact strategies.
• Ensure compliance with regulatory requirements.

Conocimientos

Commercial skills

Negotiation skills

Creativity

Determination

Fluency in data

Analytics

Business process management

Educación

Degree in Business Administration

Degree in Marketing

Degree in Statistics

Degree in Mathematics

Descripción del empleo

Company Description

Who are Experian?

We are the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and grow, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, accomplished people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a member of the FTSE 100 Index.

Our approach to flexible working

We care about work that works, whether that's about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

Accept you, for you.

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you're pregnant or on family leave.

Job Description

We are looking for an Account Manager specialist in Data Quality and Marketing Intelligence solutions, combined with advanced analysis and modelling techniques, to achieve revenue targets through the retention and growth of customers, typically tier 3.

Responsibilities

• Achieve a total revenue target and a new business target.
• Identify main contacts within existing accounts; cross selling and upselling accordingly.
• Develop and maintain account plan to support revenue goals and objectives.
• Build and implement an effective contact strategy.
• Understand Experian's proposition. Have broad knowledge of the market we operate in and our competitors.
• Forecast accurately and consistently on a monthly basis and effectively manage client debt.
• Ensure all Indicators surrounding client contact, retention, and growth are met.
• Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
• Ensure that good client / consumer outcomes are at the centre of all operational activity.
• Deliver great clients and consumers service and want to exceed client / consumer expectations.
• Follow all regulatory requirements within role responsibility and escalate issues quickly.
• Pro-actively identify risks and make recommendation to mitigate these.
• Understand and follow specific regulatory obligations and company policies and procedures.
• Understand and participate in Improve Performance ensuring stretching personal goals and personal development plan.
• Comply with the Training and Competency requirements and complete required training in a timely manner.
• You will report to Head of Sales.

Qualifications

• Degree in Business Administration, Marketing, Statistics, Mathematics or relevant field.
• 4+ years of experience.
• Creativity and determination.
• Fluency in data, analytics and business process management.
• Commercial and negotiation skills.

Benefits
Private Health Care
Lunch vouchers

Additional Information
Experian Careers - Creating a better tomorrow together

Find out what it's like to work for Experian by clicking here.