Junior TechOps Consultant

Localizationacademy; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company is seeking a Junior TechOps Consultant in Barcelona to support the delivery of technology solutions. This role involves monitoring client activity, assisting with technical requirements, and collaborating with various teams. Ideal for candidates passionate about technology and eager to develop their skills in a dynamic environment.

Formación

• 0-2 years of relevant experience including internships.
• Basic understanding of web technologies and systems integration.
• Strong verbal and written communication skills.

Responsabilidades

• Monitor client activity and troubleshoot issues.
• Assist sales team with technical requirements.
• Support deployment of client solutions including SSO setups.

Conocimientos

Problem-solving

Communication

Web technologies

Client engagement

Organization

Educación

Bachelor's degree in a relevant field

Herramientas

Microsoft Office

Descripción del empleo

Join a fast-paced and collaborative team at TransPerfect, where innovation meets client success. As a Junior TechOps Consultant, you'll play a vital role in supporting the delivery of our flagship technology solutions to enterprise clients. Working alongside seasoned professionals, you'll gain hands-on experience with web technologies, client integrations, and product support—making this an excellent opportunity to develop your skills in a global technology environment.

Responsibilities

• Monitor client activity across TransPerfect's technology platforms; troubleshoot issues, respond to client queries, and escalate to engineering teams when needed.
• Assist the sales team in early-stage client engagements by gathering technical requirements and identifying potential solutions.
• Join client meetings and contribute to documenting technical needs and integration plans.
• Support the deployment of client solutions, including Single Sign-On (SSO) setups and web-based tool integrations.
• Maintain and update internal and external documentation on product features and client configurations.
• Participate in product demonstrations and training sessions on TransPerfect's tools and technologies.
• Collaborate cross-functionally with Product, Development, and Production teams to ensure accurate delivery of client requirements.
• Gather user feedback and support efforts to enhance product features and usability.

Required Skills and Experience

• 0-2 years of relevant experience (internships, academic projects, or part-time work included).
• Passion for technology, problem-solving, and working with clients.
• Basic understanding of web technologies and systems integration.
• Proficient in Microsoft Office and comfortable navigating different operating systems.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and thrive in a dynamic environment.
• Well-organized, reliable, and eager to learn.

Preferred Qualifications (Nice to Have)

• Bachelor's degree (or final year of study) in a relevant field.
• Hands-on experience via internships or coursework in software, IT support, or client services.
• Familiarity with SaaS tools, APIs, SSO, or software configuration.
• Experience or interest in localization or global software solutions.
• Comfortable working across time zones and in diverse teams.
• Detail-oriented, proactive, and able to work independently when needed.

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