Junior Technical Department Technician

Chemo; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Technical Support Specialist in the API Division. This role is pivotal in managing customer requests and ensuring compliance with industry standards. You will collaborate with regulatory affairs, support manufacturers, and provide solutions to production challenges. With a focus on customer satisfaction and technical documentation, this position offers a dynamic work environment. If you have a degree in sciences and a passion for the pharmaceutical industry, this is your chance to make an impact in a global leader in R&D and manufacturing.

Servicios

Flexible working hours

Permanent contract

Attractive salary package

Formación

• 1-2 years of experience in a similar pharmaceutical role, especially related to APIs.
• Knowledge of Regulatory Affairs procedures and pharmacopoeias.

Responsabilidades

• Process, review, and resolve customer requests, coordinating with factories.
• Manage customer specifications and technical assistance documentation.

Conocimientos

Fluent in English

Customer-oriented

Detail-focused

Organizational skills

Interpersonal skills

Educación

Degree in Sciences

Master's in Pharma Industry

Herramientas

Office tools

CRM tools

Descripción del empleo

Insud Pharma: Join Us as a Technical Support Specialist

Insud Pharma is a recognized leader in the pharmaceutical and healthcare sector, with over 40 years of experience, 7,000 employees, and operations in 50 countries. We specialize in the research, development, manufacturing, and marketing of active pharmaceutical ingredients (APIs) and medicines for human and veterinary use.

Chemo, part of the Insud Pharma group, is a global leader in R&D and manufacturing, producing over 100 APIs and 122 medicines across various therapeutic areas including Cardiology, Gastroenterology, CNS, Anti-infectives, Respiratory, Women's Health, Endocrinology, Dermatology, and Urology.

What Are We Looking For?

A Technical Support Specialist for the API Division's commercial projects. This role involves responding to customer requests, ensuring compliance with industry guidelines and pharmacopoeia standards, coordinating with manufacturing departments, and managing technical documentation.

The Challenge!

• Process, review, and resolve customer requests, coordinating with factories and tracking responses.
• Manage customer specifications and technical assistance documentation (CRM).
• Follow up on product acceptance in various countries and gather customer feedback.
• Collaborate with Regulatory Affairs on marketing authorization applications and manage regulatory documentation.
• Support internal and external API manufacturers.
• Provide solutions and contingency plans for production issues.
• Ensure proper documentation and storage of project information.
• Manage samples for pharmacy offices.

What Do You Need?

• Degree in Sciences; a Master's in Pharma Industry is a plus.
• Fluent in English; additional languages are advantageous.
• 1-2 years of experience in a similar pharmaceutical role, especially related to APIs.
• Knowledge of Regulatory Affairs procedures, pharmacopoeias, and familiarity with Office and CRM tools.
• Customer-oriented, detail-focused, organized, and interpersonal skills.
• Flexible working hours from Monday to Friday (full-time).
• Permanent contract and an attractive salary package.