Junior Technical Department Technician

Chemo; Badajoz; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa innovadora en el sector farmacéutico busca un técnico de soporte técnico para su división de API. En esta emocionante posición, serás responsable de gestionar las solicitudes de los clientes, supervisar proyectos de desarrollo interno y colaborar con los departamentos de Asuntos Regulatorios. Con un enfoque en la atención al cliente y la resolución de problemas, tendrás la oportunidad de contribuir a un equipo dinámico y en crecimiento. Si tienes una formación en ciencias y experiencia en la industria farmacéutica, esta es tu oportunidad para unirte a un líder del mercado y hacer una diferencia significativa en el desarrollo de productos farmacéuticos.

Formación

• 1-2 años de experiencia en una posición similar en la industria farmacéutica.
• Conocimiento de procedimientos y directrices de Asuntos Regulatorios.

Responsabilidades

• Gestionar solicitudes de clientes y coordinar respuestas con fábricas.
• Colaborar con el departamento de Asuntos Regulatorios en solicitudes.

Conocimientos

Orientación al cliente

Capacidad de resolución

Planificación y organización

Habilidades interpersonales

Atención al detalle

Educación

Grado en Ciencias

Máster en Industria Farmacéutica

Herramientas

Herramientas de CRM

Microsoft Office

Descripción del empleo

Insud Pharma is a recognised and respected company in the pharmaceutical and healthcare sector with more than 40 years of history and more than 7,000 employees in 50 countries specialising in the research, development, manufacture and marketing of active pharmaceutical ingredients and medicines for human and veterinary use.

Chemo, industrial area of the Insud Pharma group, is a world leader in R&D and manufacturing of more than 100 value-added active pharmaceutical ingredients and more than 122 medicines with more than 200 different product presentations. Chemo produces its own active pharmaceutical ingredients (API) as well as finished pharmaceutical products (FDF) covering the main therapeutic groups (Cardiology, Gastroenterology, Central Nervous System, Anti-infectives, Respiratory, Women's Health, Endocrinology, Dermatology and Urology).

Ready to be a #Challenger?

What are we looking for?

Technical support to the commercial project of the API Division. The Technical Department technician receives the customer’s requests and prepares a response considering the current guidelines in the pharmaceutical industry, in the different countries, and according to the pharmacopoeia applicable in each area; contacting specific departments of the different manufacturing facilities, if necessary, to assure a suitable response in a timely manner.

Supervise and review work related to internal development project management.

The challenge!

1. Process customer’s requests, review them, solve them and, if necessary, address them to different factories and track them. Send the final answer, including the required documentation, to the final customers.
2. Customer Specification management.
3. Registration of all the information related to the technical assistance provided to the customers and API manufacturing sites (CRM).
4. Follow-up the products’ acceptance in different countries and the feedback received by customers.
5. Collaborate with the Regulatory Affairs Departments in the preparation of their marketing authorization applications.
6. Manage the regulatory documentation.
7. Support to APIs Manufacturers (both Internal Sites and External Sites).
8. Provide alternatives or contingency to changes or problems in execution solutions.
9. Ensure projects are complete, current and stored appropriately.
10. Samples for Pharmacy Office management.

What do you need?

1. Education: Degree in Sciences. Master in Pharma Industry will be an asset.
2. Languages: Fluent English, knowledge in other languages will be an asset.
3. Experience (years / area): 1-2 years in a similar position in the pharmaceutical industry, related with API products will be an asset.
4. Specific Knowledge: Knowledge of Regulatory Affairs procedures and guidelines. Handle of the different pharmacopoeias. Knowledge of Office and CRM tool is a plus.
5. Personal skills: Clear orientation to internal and external customers, high resolution capacity, planning and organization, interpersonal skills, focus on details.
6. Flexible start time from Monday to Friday (full-time).