Junior Operations Associate

Jobtailor; Barcelona; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

Cledara in Barcelona is seeking an Operations Associate to execute daily workflows around customer invoice matching, payment reconciliation, and data enrichment within a growing SaaS environment. You will support routine merchant classifications, recurring customer payments and reward payouts, and collaborate with the Product team to implement operational improvements.

This role requires fluent English, high attention to detail, a proactive mindset, and comfort with on-site work three days per

Formación

• Fluent written and spoken English.
• High attention to detail and satisfaction in running daily, structured operational processes.
• Proactive, can-do attitude with discipline to maintain quality across routine tasks.
• Eagerness to learn new tools and systems, especially modern Product and Operations platforms.
• Strong problem-solving instincts; ability to follow established protocols while thinking critically about edge cases.
• Passion for technology startups and curiosity about the SaaS industry.
• Ability to work from the Barcelona office 3 days per week.
• Comfortable with routine and consistency, including checklists and daily operational workflows.
• Detail-oriented and reliable, with high accuracy during repetitive tasks.
• Continuous-improvement mindset
• Resilient, resourceful, and solution-oriented
• Early-career interest in foundational SaaS product operations experience

Responsabilidades

• Execute exception handling and daily workflows for Cledara’s customer invoice matching process
• Manage routine merchant classification and data enrichment accurately
• Support recurring customer payment, reconciliation, and reward payout processes
• Operate manual fallbacks for automated product features to maintain seamless customer experiences
• Identify recurring patterns and friction points in manual workflows
• Collaborate with the Product team to implement operational improvements

Conocimientos

English fluency

Attention to detail

Proactive attitude

Learning mindset

Problem solving

Startup passion

Barcelona on-site

Routine operations

Data analysis

Resilience

Continuous improvement

Herramientas

Product Platforms

Operations Platforms

Descripción del empleo

• Execute exception handling and daily workflows for Cledara’s customer invoice matching process
• Manage routine merchant classification and data enrichment accurately
• Support recurring customer payment, reconciliation, and reward payout processes
• Operate manual fallbacks for automated product features to maintain seamless customer experiences
• Identify recurring patterns and friction points in manual workflows
• Collaborate with the Product team to implement operational improvements

Requirements

• Fluent written and spoken English
• High attention to detail and satisfaction in running daily, structured operational processes
• Proactive, can-do attitude with discipline to maintain quality across routine tasks
• Eagerness to learn new tools and systems, especially modern Product and Operations platforms
• Strong problem-solving instincts; ability to follow established protocols while thinking critically about edge cases
• Passion for technology startups and curiosity about the SaaS industry
• Ability to work from the Barcelona office 3 days per week
• Comfortable with routine and consistency, including checklists and daily operational workflows
• Detail-oriented and reliable, with high accuracy during repetitive tasks
• Continuous-improvement mindset
• Resilient, resourceful, and solution-oriented
• Early-career interest in foundational SaaS product operations experience

Core Competencies

Demonstrates strong operational capabilities in customer invoice matching, payment reconciliation, and data enrichment processes while maintaining high attention to detail and a proactive approach to problem-solving in a SaaS environment.

Highest-signal resume keywords

• Customer Invoice Matching
• Payment Reconciliation
• Data Enrichment
• Operational Improvements
• SaaS Industry Knowledge

Hard Skills

• Exception Handling
• Routine Merchant Classification
• Daily Workflow Management
• Operational Process Execution
• Data Analysis

Soft Skills

• Attention To Detail
• Proactive Attitude
• Problem-Solving
• Continuous Improvement Mindset
• Resilience

Industry Keywords

• SaaS
• Technology Startups
• Customer Experience

Tools & Technologies

• Product Platforms
• Operations Platforms