Junior Office Manager

BAA Training; Barcelona; Presencial; EUR 20.088 - 21.505; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Loyalty days

Wellness day

Mindletic wellbeing

Flight simulator experience

Modern office Gavà Barcelona

Onsite parking

Onboarding program

Multicultural environment

Career growth

Descripción de la vacante

BAA Training in Barcelona seeks a Junior Office Manager to ensure smooth office operations and a warm, professional welcome for all visitors. You will support clients, coordinate office activities, and handle inquiries in a fast-paced, multicultural aviation environment.

Ideal candidates have customer service experience, strong MS Office 365 skills, and fluency in English and Spanish. This on-site role offers health insurance after probation, holiday perks, and opportunities for growth within

Formación

• Experience in customer service or front desk is preferred.
• Proficient in MS Office 365 environment.
• Fluent in English and Spanish with operational level proficiency.
• Professional, respectful and positive attitude.
• Able to work both in a team and independently.
• Strong multitasking in a fast-paced environment.
• Service-minded and people-oriented.
• Willing to work shifts.
• Interest in aviation and willingness to learn daily.

Responsabilidades

• Serve external and internal clients, maintaining high customer experience.
• Coordinate office activities and organize internal events.
• Handle incoming inquiries from clients and colleagues.
• Maintain and administrate documents.
• Assist clients with business travel requests, book tickets and hotels.
• Approve invoices and monitor company mailbox.
• Keep stock of office supplies and place orders as needed.
• Organize entertainment flights and site excursions.
• Follow approved company processes in daily tasks.
• Perform additional duties as assigned by the direct manager.

Conocimientos

Customer service

MS Office 365

English

Spanish

Positive attitude

Teamwork

Independent work

Multitasking

People skills

Shift work

Aviation interest

Descripción del empleo

Overview

This is a great opportunity to become a part of our customer support team and support our clients at the BAA Training office in Barcelona, Spain. BAA Training has offices in Lithuania, Spain, France, Vietnam and India. Aviation is a very fast-paced and truly multicultural world. As a Junior Office Manager, you will play a key role in ensuring our office runs smoothly and that every visitor receives a warm and professional welcome. If you are quick on your feet, like to converse in English, enjoy meeting people from all around the world or love aviation, contact us now!

Responsibilities

• Service clients, whether external or internal, keeping customer experience at the highest level
• Coordinate office activities, organize internal events
• Handle all incoming enquiries (internal and external)
• Administrate documents
• Assist clients on business travel requests, book travel tickets and hotels
• Approve invoices
• Monitor company mailbox
• Keep stock of office supplies and place orders when necessary
• Organize entertainment flights and site excursions
• Work according to approved company processes
• Perform other duties and responsibilities assigned by the direct manager

Qualifications

• Has experience in customer service or front desk (would be an advantage)
• Has good skills in a Microsoft Office 365 environment
• Uses English and Spanish languages at an effectively operational and independent level
• Has respectful and positive attitude
• Can work both in a team and independently
• Can multitask and work in a fast-paced environment
• Is service minded and people oriented
• Is willing to work shifts
• Wants to learn every day and thinks aviation could be the love of one`s life

Benefits

• A health insurance package after 3 months of working for the company
• Additional holiday days for loyalty after 2 years of working for the company
• A Wellness day to take care of yourself and a Birthday day to celebrate
• Mental gym to support your emotional wellbeing from Mindletic
• An entertainment flight with a full flight aviation training simulator
• Contemporary and convenient office space in the municipality of Gavà in Barcelona
• Convenient parking space at the company campus
• Extensive onboarding plan to ease your integration into the company
• An international and multicultural environment in a vibrant industry
• Opportunities for professional growth and career development

Salary: from 1800 € to 1927 € gross/monthly