Junior Dynamics 365 CRM Consultant: Shape Transformation

EBRO; Cataluña; Presencial; EUR 26.000 - 34.000; Jornada completa

Descripción de la vacante

EBRO SUV is seeking a Dynamics 365 CRM Functional Consultant (Junior) to join our Digital & CRM team in Spain. You will analyze business processes, document requirements, and translate them into functional solutions that support our digital transformation journey.

In this role you will bridge Business and IT, collaborate with stakeholders and development teams, and ensure high-quality CRM solutions. Fluency in English and Spanish is required, with Scrum/Kanban experience and Jira usage.

Formación

• Bachelor's degree in Business Administration, Computer Science, Information Systems, Engineering or a related field.
• Fluent in English and Spanish.
• Experience in Functional Analysis, Business Analysis or CRM projects.
• Experience gathering business requirements and translating them into functional specifications.
• Experience creating User Stories, Acceptance Criteria and functional documentation.
• Knowledge of Microsoft Dynamics 365 CRM.
• Experience with Agile methodologies (Scrum/Kanban).
• Experience coordinating Product Backlogs and project tracking using Jira.

Responsabilidades

• Gather and analyse business requirements through workshops and meetings with different business areas.
• Analyse business processes and identify opportunities for optimisation, automation and digital transformation.
• Translate business requirements into functional specifications for development teams.
• Create and maintain Epics, User Stories, Acceptance Criteria, Tasks and Bugs following Scrum methodology.
• Manage and maintain the Product Backlog in Jira, ensuring full traceability of requirements.
• Participate actively in Agile ceremonies, including Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Reviews and Retrospectives.
• Work closely with development teams to clarify functional requirements and support implementation.
• Coordinate User Acceptance Testing (UAT) with business users and validate functional deliverables before Go Live.
• Maintain functional documentation, business process flows and solution documentation in Jira and Confluence.
• Collaborate with internal stakeholders, external vendors and technology partners throughout the project lifecycle.
• Support business users in the adoption of new CRM functionalities and identify opportunities for continuous improvement.

Conocimientos

Fluent English

Fluent Spanish

Agile (Scrum/Kanban)

Jira

Confluence

Microsoft Dynamics 365 CRM

UAT coordination

Educación

Bachelor's degree (BA/CS/IS/Engineering or related)

Herramientas

Jira

Confluence

Descripción del empleo

EBRO SUV is seeking a Dynamics 365 CRM Functional Consultant (Junior) to join our Digital & CRM team in Spain. You will analyze business processes, document requirements, and translate them into functional solutions that support our digital transformation journey.

In this role you will bridge Business and IT, collaborate with stakeholders and development teams, and ensure high-quality CRM solutions. Fluency in English and Spanish is required, with Scrum/Kanban experience and Jira usage.