Junior Account Manager

Lluch Essence; el Prat de Llobregat; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A prominent company in the fragrance industry is seeking a skilled professional to enhance customer relationships and drive growth. Candidates should have a background in Chemistry or Business Administration, advanced Spanish and English skills, and be proficient in SAP and Office Suite. This role involves onboarding new customers, handling inquiries, and ensuring compliance with company policies. Join a dedicated team and contribute to our expanding customer base.

Formación

• Advanced user of Office Suite.
• Knowledge of international trade (incoterms).
• Knowledge in the fragrances, flavors, animal feed, cosmetics industries.

Responsabilidades

• Develop and maintain relationships with key clients.
• Support new customer acquisition and onboarding.
• Attend and resolve customer complaints.
• Communicate with marketing, sales, purchasing, and logistics departments.

Conocimientos

Customer-oriented

Results-oriented

Responsibility and commitment

Autonomy

Planning and communication skills

Educación

Higher education in Chemistry, Business Administration, International Business or similar

Herramientas

SAP

Office Suite

Descripción del empleo

To guarantee Lluch’s level of service to its customers in order to contribute to the growth of the Organization.

Responsibilities

• Develop and maintain strong relationships with key clients that bring in the most revenue for the company.
• Support new customer acquisition and be responsible for their effective onboarding.
• Focus on growth in alternative segments where the company may not be present.
• Attend and resolve customer complaints.
• Act as the main point of contact between customers and internal teams.
• Oversee customer service assigned to each customer.
• Communicate and collaborate with marketing, sales, purchasing, technical, and logistics departments to ensure that customer needs are met.
• Prepare reports on account performance, objectives, and forecasts for the respective area.
• Develop a thorough understanding of customer needs and requirements and prepare customized solutions.
• Support contract negotiations with clients and meet deadlines set for the fulfillment of each client’s long-term objectives.
• Create and maintain a customer database.
• Act as backup for the sales team.
• Ensure compliance with general and position-specific policies and procedures, and complete all tasks within scope to facilitate the achievement of company objectives.

Education

Higher education in Chemistry, Business Administration, International Business, or similar.

Specific Knowledge

Advanced user of Office Suite.

Complementary Knowledge

• Knowledge of SAP.
• Basic knowledge of international trade (incoterms).
• Knowledge in the fragrances, flavors, animal feed, cosmetics, etc. industries.

Languages

• Spanish: advanced.
• English: advanced.
• Additional language depending on geographic area or business needs.

Skills

• Customer-oriented.
• Results-oriented.
• Responsibility and commitment.
• Autonomy.
• Planning and communication skills.

To apply for this job, please provide:

• Name
• Surname
• E-mail
• Phone
• Attach your CV
• Covering letter

By applying, you acknowledge that you have read the privacy policy. Personal data will be used solely to process your application or for other relevant opportunities where you might be a fit.

All fields are required.

Job reference: J-18808-Ljbffr