Job in Germany : Senior Service Manager (m / w / d)

Pan Dacom Networking AG; Castellón de la Plana; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A growing IT system house in Spain is seeking a solution manager to join their team. This role involves consulting on managed service projects, preparing offers, and supporting project sales. The ideal candidate will have a relevant university degree and at least five years of experience in IT infrastructure services. The position offers significant growth opportunities, a supportive work environment, and competitive benefits.

Servicios

Up to 33 vacation days

Mobile working options

Training opportunities

Modern office environment

Job bike

Company pension scheme

Accident insurance

Corporate benefits

Anniversary payments

Formación

• At least 5 years of experience in managed service and IaaS projects.
• Experience with ITIL-based services.
• Structured and methodical approach.

Responsabilidades

• Advise customers on the Managed Service portfolio.
• Plan and prepare offers for managed service projects.
• Conduct workshops and optimize customer service.

Conocimientos

Consulting

Planning

Communication Skills

Sales Affinity

Educación

University degree in electrical engineering, computer science, or engineering

Descripción del empleo

We are looking for you! Become part of our successful team!

The Pan Dacom Group is a medium-sized IT system house with over 300 employees. As a technologically leading manufacturer with its own hardware and software development in Germany, we plan and implement complex networks. Our success is based on excellent service, technological innovation and long-term partnerships.

Responsibilities :

• As a solution manager, you will advise our customers on the Pan Dacom "Managed Service" portfolio, consisting of service, service and "as a Service" modules up to the takeover of network operation by Pan Dacom.
• You are responsible for the planning, calculation and preparation of offers for managed service projects.
• Presenting the prepared offers to the customer is just as much a part of your tasks as supporting our project sales team.
• You plan and conduct workshops and regular service meetings to continuously optimize customer service.
• You ensure reinsurance with our subcontractors and manufacturers.
• In close cooperation with the sales and service team, you will support the processing of tenders.

Your Profile :

• You have successfully completed a university degree (electrical engineering, computer science, engineering) or comparable training.
• You have at least 5 years of experience in consulting and planning managed service and IT Infrastructure as a Service (IaaS) projects.
• Experience with ITIL-based services.
• You enjoy familiarizing yourself with related topics and have a high level of communication skills and a professional appearance.
• Your structured and methodical way of working is underpinned by at least 5 years of professional experience in this field.
• Your profile is rounded off by your affinity for sales.

Our Offer :

• Work-life balance : up to 33 vacation days, mobile working.
• Development & promotion : wide range of further training opportunities through our in-house Academy.
• Attractive working environment : Modern office campus with ideal transport connections (A661 / A3) and free employee parking - including underground parking and charging stations for electric cars.
• Security & prospects : Permanent job in a successful, owner-managed company.
• Additional benefits : Job bike, company pension scheme, accident insurance, corporate benefits, anniversary payments and attractive employee recruitment program.
• Team culture : flat hierarchies, an informal culture, short decision-making processes and regular events.
• Sustainability : Ecologically certified by EcoVadis - we take responsibility.

Apply online now

Send us your complete application documents (CV, references) today using the following online application form. Please let us know when you would like to start and your salary expectations. We look forward to hearing from you.

If you have any questions, please call Stephan Busch on 06103 932350.

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