Job In Germany: It-Supporter (M / F / D) Full-Time / Part-Time

buscojobs España; Melilla; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Eine führende Akademie sucht einen IT Supporter (m/w/d) zur Unterstützung des Benutzerservice und IT-Projekte. Verantwortlichkeiten umfassen die Unterstützung unserer Mitarbeiter bei IT-Anfragen, Dokumentation von Prozessen und Gerätemanagement. Wir bieten ein dynamisches Arbeitsumfeld mit flexiblen Arbeitszeiten und kontinuierlichen Entwicklungsmöglichkeiten.

Servicios

Flexible Arbeitszeitmodelle

Mobiles Arbeiten

Modern ausgestattete Arbeitsplätze

Hohe Gestaltungsspielräume

Karrierechancen

Formación

• Mehrjährige Berufserfahrung im IT-Support erforderlich.
• Sehr gute Deutschkenntnisse, gute Englischkenntnisse.
• Strukturierte und zuverlässige Arbeitsweise.

Responsabilidades

• Verantwortlich für den Benutzerservice im 1st Level Support.
• Gerätemanagement und IT-Onboarding neuer Mitarbeiter.
• Dokumentation der Serviceprozesse.

Conocimientos

Windows Betriebssysteme

Netzwerktechnologien (LAN, WLAN, VPN)

Cloud-Technologien

Kundenbetreuung

Serviceorientierung

Dokumentation von Serviceprozessen

Educación

Ausbildung als IT-Spezialist oder vergleichbare Qualifikation

Descripción del empleo

The Academy of German Cooperatives is one of the most renowned leadership and management academies in Germany. We are passionate about shaping education for the future success of our customers and are always one step ahead. With the Campus Schloss Montabaur, we have an inspiring place to learn. Excellent training and further education opportunities, including academic degree courses, provide our employees with the best development opportunities. Good teamwork makes us successful. Mobile working is a matter of course for us. We offer an innovative and dynamic environment full of opportunities to surpass yourself in order to develop personally and professionally. Does that sound interesting to you?

Join our "IT & Media Service" team at the earliest possible date in

Full-time or part-time (min. 80%) at the earliest possible date as

IT SUPPORTER (m / f / d)

Your tasks with us

• You are responsible for the user help desk in 1st level support using the ticket system or via hotline and support our employees with all IT inquiries regarding software and hardware, including media technology.
• You document service processes and work proactively on their further development.
• Your area of responsibility is device management. You carry out the initial setup and configuration of mobile devices using Microsoft 365 and are the first point of contact for error analysis and troubleshooting.
• You provide our new employees with IT equipment and carry out IT onboarding.
• You are responsible for purchasing IT equipment.
• You are responsible for license management, which includes taking an inventory of the software used and maintaining an overview of compliance with the guidelines.
• You work on IT projects.

What you bring with you

• You have completed training as an IT specialist or a comparable qualification and have several years of professional experience in IT support.
• You have knowledge of Windows operating systems and have already worked with network technologies (LAN, WLAN, VPN).
• You have basic knowledge of server and cloud technologies.
• You enjoy qualified customer support and are characterized by a high degree of service orientation.
• A precise, structured and reliable way of working is important to you.
• You are a team player.
• Very good German language skills, good English language skills and good communication skills round off your profile.

What you can expect with us

As a successful group of companies and an attractive employer in the region, we offer you challenging and varied tasks in an exceptionally dynamic and innovative environment.

A high degree of creative freedom, personal development and career opportunities, flexible working time models, mobile working, workplaces with modern equipment and remuneration commensurate with responsibility are all part of our philosophy.

Can we convince you with our offer?

If so, we look forward to receiving your application (including salary expectations and earliest possible starting date) stating the reference number YF-21505 via our career portal at or by e-mail to recruiting(AT)adg-campus.de.

Ms. Anja Schlünß (HR & Organizational Management) will be happy to answer your initial questions by phone (Tel. [phone]). The information and documents provided will be treated by us in accordance with the provisions of the General Equal Treatment Act and stored in accordance with the GDPR.

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