Job in Germany : Inhouse Support Consultant (m / w / d)

Beckhoff Automation GmbH & Co. KG; Murcia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology specialist is looking for an Inhouse Support Consultant in Murcia. The role involves processing support tickets in D365, analyzing software requirements, and training users. The ideal candidate will have a relevant degree and experience with Microsoft Dynamics 365, alongside strong communication skills in English and German.

Servicios

Attractive salary

30 days' vacation

Company pension contributions

Flexible working models

Vacation and Christmas bonuses

Formación

• Successful completion of studies in relevant field such as computer science or business informatics.
• Experience in software support or with ERP systems.
• Fluent in German and English.

Responsabilidades

• Handling D365 support tickets and emails.
• Conducting GAP/FIT analyses and documenting processes.
• Training key users on D365 SCM.

Conocimientos

Teamwork

Solution-oriented working

Attention to detail

Communication

Educación

Degree in Computer Science

Degree in Business Informatics

Degree in Automation Technology

Herramientas

Microsoft Dynamics 365

DevOps

Descripción del empleo

Beckhoff Automation is one of the world's leading specialists for automation and control technology. As an owner-managed family business, we have been realizing innovative automation systems based on PC-based control technology since 1980. Today, with around 5,300 employees (March 2025) at more than 75 locations worldwide, we generate sales of over 1.17 billion euros (fiscal year 2024). Our unique corporate culture is characterized by a family atmosphere and offers plenty of freedom to implement your own ideas. This ensures a high level of satisfaction and a lot of fun at work. Once you choose Beckhoff, you often stay for the rest of your working life.

Inhouse Support Consultant (m / f / d)

Field of activity

• Processing of D365 support tickets via DevOps including BUG analysis
• Processing of D365 support emails
• Analysis, conception and testing of new requirements from the specialist departments
• Creation of GAP / FIT analyses
• Preparation and support of D365 process tests for the release change
• Key user / user training in D365 SCM
• Creation of D365 training materials / documentation

Requirements

• Successfully completed studies in computer science, business informatics or automation technology or a comparable qualification
• Experience with Microsoft Dynamics 365 F&O / SCM or a comparable ERP system is desirable
• Experience in the area of software support is an advantage
• Strong ability to work in a team as well as an independent, solution-oriented and careful way of working
• Very good written and spoken German and English skills

We offer

• Exciting tasks in an international high-tech company with plenty of scope for innovative ideas and professional development
• An open and familiar corporate culture with flat hierarchies and a culture of personal "you"
• A future-proof job in an economically sound and owner-managed family business
• An attractive salary, 30 days' vacation, company pension contributions above and beyond the statutory requirements, capital-forming benefits and vacation and Christmas bonuses
• The option of compensating for overtime with time off or having it paid out with a fair bonus
• Modern working models (including flexitime and mobile working)

If we have aroused your interest, please send your application documents to :

Please note that we will not return any application documents sent to us by post. The application documents will be deleted or destroyed in accordance with the Federal Data Protection Act (BDSG).

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