Job in Germany : Inhouse Support Consultant (m / w / d)

Beckhoff Automation GmbH & Co. KG; Las Palmas de Gran Canaria; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Beckhoff Automation is seeking an Inhouse Support Consultant to handle D365 support tickets, perform GAP/FIT analyses, and train users in an international high-tech environment. The position offers an exciting role with modern working models, flat hierarchies, and a focus on innovative ideas in a family-owned business.

Servicios

30 days' vacation

Company pension contributions

Capital-forming benefits

Vacation and Christmas bonuses

Option to compensate for overtime

Flexitime and mobile working

Formación

• Successfully completed studies in a related field.
• Experience with ERP systems is desirable.
• Ability to work in a team and independently.

Responsabilidades

• Processing D365 support tickets and emails.
• Conducting GAP/FIT analyses.
• Preparing D365 process tests and user training.

Conocimientos

Teamwork

Solution-oriented working

Attention to detail

German language skills

English language skills

Educación

Degree in Computer Science, Business Informatics or Automation Technology

Herramientas

Microsoft Dynamics 365 F&O / SCM

Descripción del empleo

Beckhoff Automation is one of the world's leading specialists for automation and control technology. As an owner-managed family business, we have been realizing innovative automation systems based on PC-based control technology since 1980. Today, with around 5,300 employees (March 2025) at more than 75 locations worldwide, we generate sales of over 1.17 billion euros (fiscal year 2024). Our unique corporate culture is characterized by a family atmosphere and offers plenty of freedom to implement your own ideas. This ensures a high level of satisfaction and a lot of fun at work. Once you choose Beckhoff, you often stay for the rest of your working life.

Inhouse Support Consultant (m / f / d)

Field of activity

• Processing of D365 support tickets via DevOps including BUG analysis
• Processing of D365 support emails
• Analysis, conception and testing of new requirements from the specialist departments
• Creation of GAP / FIT analyses
• Preparation and support of D365 process tests for the release change
• Key user / user training in D365 SCM
• Creation of D365 training materials / documentation

Requirements

• Successfully completed studies in computer science, business informatics or automation technology or a comparable qualification
• Experience with Microsoft Dynamics 365 F&O / SCM or a comparable ERP system is desirable
• Experience in the area of software support is an advantage
• Strong ability to work in a team as well as an independent, solution-oriented and careful way of working
• Very good written and spoken German and English skills

We offer

• Exciting tasks in an international high-tech company with plenty of scope for innovative ideas and professional development
• An open and familiar corporate culture with flat hierarchies and a culture of personal "you"
• A future-proof job in an economically sound and owner-managed family business
• An attractive salary, 30 days' vacation, company pension contributions above and beyond the statutory requirements, capital-forming benefits and vacation and Christmas bonuses
• The option of compensating for overtime with time off or having it paid out with a fair bonus
• Modern working models (including flexitime and mobile working)

If we have aroused your interest, please send your application documents to :

Please note that we will not return any application documents sent to us by post. The application documents will be deleted or destroyed in accordance with the Federal Data Protection Act (BDSG).

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