Job in Germany : Inhouse Support Consultant (m / w / d)

Beckhoff Automation GmbH & Co. KG; Córdoba; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

Beckhoff Automation sucht einen Inhouse Support Consultant, der für die Bearbeitung von D365 Support-Anfragen verantwortlich ist. Der ideale Kandidat hat ein Studium im Bereich Informatik oder vergleichbare Qualifikationen und Erfahrung mit Microsoft Dynamics 365. Diese Rolle bietet spannende Aufgaben in einem internationalen Unternehmen mit flachen Hierarchien und zahlreichen Entwicklungsmöglichkeiten.

Servicios

30 Tage Urlaub

Betriebliche Altersvorsorge

Möglichkeit für Überstundenvergütung

Moderne Arbeitsmodelle (Flexzeit, mobiles Arbeiten)

Formación

• Erfolgreich abgeschlossenes Studium oder vergleichbare Qualifikation.
• Erfahrung mit Microsoft Dynamics 365 F&O / SCM oder vergleichbarem ERP-System vorteilhaft.
• Ideal: Erfahrungen im Software-Support.

Responsabilidades

• Bearbeitung von D365 Support-Anfragen über DevOps, einschließlich Fehleranalyse.
• Erstellung von GAP / FIT Analysen und D365 Schulungsmaterialien.
• Durchführung von Benutzerschulungen in D365 SCM.

Conocimientos

Teamarbeit

Lösungskompetenz

Genauigkeit

Gute Englischkenntnisse

Gute Deutschkenntnisse

Educación

Studium in Informatik, Wirtschaftsinformatik oder Automatisierungstechnik

Descripción del empleo

Beckhoff Automation is one of the world's leading specialists for automation and control technology. As an owner-managed family business, we have been realizing innovative automation systems based on PC-based control technology since 1980. Today, with around 5,300 employees (March 2025) at more than 75 locations worldwide, we generate sales of over 1.17 billion euros (fiscal year 2024). Our unique corporate culture is characterized by a family atmosphere and offers plenty of freedom to implement your own ideas. This ensures a high level of satisfaction and a lot of fun at work. Once you choose Beckhoff, you often stay for the rest of your working life.

Inhouse Support Consultant (m / f / d)

Field of activity

• Processing of D365 support tickets via DevOps including BUG analysis
• Processing of D365 support emails
• Analysis, conception and testing of new requirements from the specialist departments
• Creation of GAP / FIT analyses
• Preparation and support of D365 process tests for the release change
• Key user / user training in D365 SCM
• Creation of D365 training materials / documentation

Requirements

• Successfully completed studies in computer science, business informatics or automation technology or a comparable qualification
• Experience with Microsoft Dynamics 365 F&O / SCM or a comparable ERP system is desirable
• Experience in the area of software support is an advantage
• Strong ability to work in a team as well as an independent, solution-oriented and careful way of working
• Very good written and spoken German and English skills

We offer

• Exciting tasks in an international high-tech company with plenty of scope for innovative ideas and professional development
• An open and familiar corporate culture with flat hierarchies and a culture of personal "you"
• A future-proof job in an economically sound and owner-managed family business
• An attractive salary, 30 days' vacation, company pension contributions above and beyond the statutory requirements, capital-forming benefits and vacation and Christmas bonuses
• The option of compensating for overtime with time off or having it paid out with a fair bonus
• Modern working models (including flexitime and mobile working)

If we have aroused your interest, please send your application documents to :

Please note that we will not return any application documents sent to us by post. The application documents will be deleted or destroyed in accordance with the Federal Data Protection Act (BDSG).

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