Job in Germany : Employee for customer service in 1st level support (m / f / d)

MVZ Clotten Labor Dr. Haas, Dr. Raif & Kollegen GbR; España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Ein modernes medizinisches Versorgungszentrum sucht einen engagierten Mitarbeiter für den Kundenservice im 1st Level Support. In dieser spannenden Rolle unterstützen Sie medizinische Praxen mit technischem Know-how und exzellentem Kundenservice. Sie werden Teil eines dynamischen Teams, das in einem hochmodernen Labor arbeitet und die Möglichkeit hat, sich durch interne und externe Schulungen weiterzuentwickeln. Wenn Sie eine Leidenschaft für Technik und Kundenservice haben und in einem wachsenden Unternehmen arbeiten möchten, freuen wir uns auf Ihre Bewerbung!

Servicios

Edenred City Card

Hansefit

Jobrad

33% Arbeitgeberzuschuss zur Betriebsrente

Kindergeldzuschuss

Formación

• Gute Deutschkenntnisse in Wort und Schrift sind erforderlich.
• Erfahrung im Kundenservice und technischem Support ist von Vorteil.

Responsabilidades

• Erster Ansprechpartner für medizinische Praxen im Bereich Telemedizin.
• Dokumentation von Supportanfragen und Unterstützung bei der Softwareinstallation.

Conocimientos

Kundenorientierung

Lösungsorientiertes Denken

Kommunikationsfähigkeiten

Technisches Verständnis

Problemlösungskompetenz

Herramientas

Windows

Mac OS

Linux

Descripción del empleo

Our medical care center for laboratory medicine, microbiology, hygiene, human genetics and pediatric endocrinology (MVZ Clotten), with almost 250 employees in Freiburg and integrated into the high-performance laboratory network of the Limbach Group, is looking for a full-time position with immediate effect.

Employee for customer service in 1st level support (m / f / d)

• Contact person (m / f / d) for our submitting medical practices in the area of telematics / 1st level support
• Help desk and advice on the phone and via remote maintenance
• Documentation of support requests
• Integration for project tasks
• Support in the development of new functions by contributing the operational view or customer requests
• Testing the deployed applications before commissioning

Your profile :

• Enjoy customer and service-oriented work
• Solution-oriented way of thinking and good communication skills
• Enjoy working responsibly in a team
• Good written and spoken German skills
• Basic knowledge of hardware and software - ideally you have experience with the Windows, Mac OS and Linux operating systems
• You have a technical understanding - you solve problems with printers, find application errors and assist with installations of in-house software
• Reliable, tidy and independent way of working

We offer you :

• Very good working conditions in an ultra-modern and technically up-to-date laboratory
• A varied and interesting range of tasks
• Independent and responsible work
• Internal and external training and qualification opportunities
• A secure job with long-term prospects in a dynamically growing company
• Location close to the city center with very good public transport connections
• Attractive social benefits (e.g. Edenred City Card, Hansefit, job bike, 33% employer subsidy for company pension scheme, childcare subsidy)

We look forward to receiving your application!

If you are interested, please send us your complete documents as a PDF attachment to [emailprotected]. Include your salary expectations and your earliest possible starting date.

If you have any questions, please contact Ms. Jurić at 0761 / 31905-316.

MVZ Clotten

Laboratory Dr. Haas, Dr. Raif & colleagues

Phone : 0761 / 31905-0

Fax : 0761 / 31905-183

www.mvz-clotten.de - www.limbachgruppe.com